Specialist, Operations Management
4 weeks ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
**Job Description**:
What You'll be Doing
As a Specialist, Operations Management, you will be responsible for providing timely and accurate operational support to all our business partners across Canada and overseas. The Specialist will be responsible for accurately analyzing the event, effectively electing on behalf of the clients to multiple custodians, and processing payments as a result of Corporate Action events. This role will primarily support requests from our Prime Broker Services. Corporate Actions (Capital Markets Operations) is responsible for handling high dollar and risk transactions that are complex in nature with multiple inputs from advisors, traders, external brokers, transfer agents and depositories on tight deadlines without direct supervision. This department at CIBC helps provide integrated capital markets products, investment banking advisory services, corporate lending and top-ranked research to corporate, government and institutional clients around the world.
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._
How You’ll Succeed- Team Player & Effective Communicator - Work effectively in a team and is focused on the achieving the team’s objectives. Effectively communicates with team members and business partners to ensure clear communication.- Paying Attention to Detail - Reconcile high dollar and risk transactions prior to election, ensure elections are accurate across multiple custodians and ensuring the payment is made in an accurately and timely manner. Analyze and reconcile data to ensure data integrity on client accounts, control accounts, submissions to depositories, and submissions to transfer agents. Complete all reconciliation activities and provide regular regulatory reporting to management team and control groups as requested ensuring accuracy of information.- Being Analytical - Effectively manage complex issues that require in depth analysis in order to identify the root cause of the issue and to find an optimal solution for our client in a timely and accurate manner.- Effective Time Management - Prioritize the work to be done in order to meet tight market deadlines or service level agreements. Ensure all requests are received and processed in accordance to appropriate rules, regulations or procedures to meet service level agreements and customer satisfaction.- Relationship Building - Collaborate with operations client service departments and external/internal business partners in order to identify service gaps and find appropriate solutions to solve them.
Who You Are- You’re passionate about the securities market and a fast paced environment. You are passionate about learning more about the industry. You enjoy thinking on your feet, a high pressured environments and learning new things on a daily basis.- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.- You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.- You give meaning to data. You enjoy investigating problems, and making sense of information. You're confident in your ability to communicate information in an impactful way.- You are digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.- Corporate Actions processing experience is a plus.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a
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