Spa Coordinator
4 months ago
**Job Overview**
As a Spa Coordinator, you will play a key role in ensuring the smooth operation of the spa by managing front desk activities and providing exceptional customer service to clients.
**Duties**:
- Greet clients warmly and assist them with check-in and check-out procedures
- Answer phone calls, schedule appointments, and respond to inquiries
- Process payments accurately and efficiently using a POS system
- Maintain cleanliness and organization of the reception area and retail displays
- Promote spa services and products, including upselling where appropriate
- Coordinate with spa staff to ensure seamless service delivery
- Assist in inventory management and restocking of retail products
**Skills**:
- Excellent phone etiquette and customer service skills
- Proficiency in cashiering procedures
- Ability to sell and promote spa services and products
- Strong organizational skills to manage appointments and front desk operations effectively
- Multilingual abilities are a plus for catering to diverse clientele
- Familiarity with technology sales or technical products is advantageous
**Language**:
- Proficiency in English and Korean is required.
Pay: $17.00-$22.00 per hour
Expected hours: 30 - 40 per week
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Korean (required)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person
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