Client Service Coordinator P/t

1 month ago


Calgary, Canada Cinnamon Girl Clinic Full time

Client Services Coordinator

**The Opportunity**

Established in 2008 **Cinnamon Girl Clinic** is Calgary’s leading provider of cosmetic & paramedical tattoo services. The city’s top artists use the latest, leading-edge techniques to offer permanent makeup and paramedical tattooing including bold lips, brows, or scalp micropigmentation and scar and stretch mark camouflage. Our amazing artists have helped thousands of clients feel and look their best.

We are looking for a focused, high energy **Client Service Coordinator** to join our team If you are looking to put your exceptional people skills to use in a role with high earning potential in a structured but fun setting we want to hear from you

**Job Description - P/T Client Service Coordinator**

**The Role**

Responsible for managing all client-facing activities, the **P/T Client Service Coordinator **plays a critical role within the clinic as they are responsible for the client’s first impression of **Cinnamon Girl Clinic**.

Reporting to the clinic Owner, the part time **Client Service Coordinator **performs all clinic front of house and lead follow up activities to support the overall client acquisition and management process including:

- coordinating clients within the clinic (scheduling, greeting, collect payment, update files, etc);
- other related duties, as required.

**Qualifications**

**Required Education**:

- A combination of related education and/or experience will be considered.

**Required Experience, Knowledge & Skills (the must-haves)**:

- Must be a team player
- Professional appearance and demeanor
- Exceptional sales and customer service skills with a talent for building loyalty
- Ability to work independently in a complex, fast-paced, rapidly changing environment
- Excellent time management, problem solving and prioritization skills

**Asset Qualifications (the nice-to-haves)**:

- Experience within the beauty or permanent makeup (PMU) industry including sales and/or business operations
- Demonstrated experience in selling through in-person / telephone interaction and social media (including Facebook, Instagram).

**Reference Check**:
References may be requested.

**Schedule**:

- 2-3 days per week between Monday - Saturday, 7- 8 hours per day

**Salary**:
Hourly $20.00 - $22.00 (based on experience) PLUS commission potential estimated at $7.00 - $14.00+

**Experience**:

- Reception/Admin experience: 1 year (required)
- Retail / Hospitality / Medi Spa / other sales experience: 1 year (preferred)

**Language**:

- Fluent English, both written and verbal (required)

**Work remotely**:

- No

**Job Type**: Part-time

Pay: $21.00-$30.00 per hour

Expected hours: 15 - 23 per week

Additional pay:

- Commission pay

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Weekends as needed

Application question(s):

- Are you available to work some combination of Wednesday, Friday and Saturday daytime shifts?

**Experience**:

- Customer service: 1 year (required)
- Reception / Admin: 1 year (required)

Work Location: In person

Expected start date: 2024-12-16



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