Property Manager

3 weeks ago

North Vancouver, Canada BentallGreenOak Full time

**Property Manager**

**Vancouver & Lower Mainland, BC**

**(Retail portfolio)**

BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.

**The Opportunity**:We are looking for an individual that is passionate about property management. This person will be responsible for planning, organizing, implementing and controlling all aspects of the operation of the assigned portfolio.

**What you will do**:
**Operational Oversight**
- Oversee day to day management of the properties.
- Supervise and/or develop appropriate operating procedures for the properties ensuring legislative or regulatory requirements are adhered to and emergency response procedures are regularly updated.
- Complete consistent and regular property inspections to ensure high standard of operation and appearance at all times.
- Tender and manage capital projects including building improvements and leasehold improvements.
- Administer leases to ensure all requirements are met.
- Work cooperatively with Leasing to support achievement of budgeted leasing projections.
- Remain current regarding changes to the market area, business trends, competitor's activities, community initiatives and other matters affecting the property.
- Lead and manage a successful retail entre management team in a proactive, participatory, team centric manner.
- Champion the retail centre’s participation and position in a vibrant local surrounding community.

**Customer Service**
- Ensure excellent tenant relations through consistent personal contact and excellent customer service.
- Oversee bi-annual tenant surveys, ensuring distribution, follow up, planning and resolution to the satisfaction of the tenant.

**Finance and Reporting**
- Responsible for property revenue and expenses including preparing and operating within an approved budget; analyzing monthly financial statements and preparation of monthly management report; ensure tenant billings and year-end adjustments are correct and conform with lease.
- Implement & monitor the budget for the property; including review and where applicable initiate all leasing activity.
- Prepare monthly detailed reports for the property to be submitted to the client.
- Oversee accounts receivable to ensure they are maintained at an acceptable level.
- Other duties as required and assigned.

**Who you are**:

- **Experience**:

- 4+ years of related experience with a multiple-site portfolio, post-secondary courses in property management or a university degree, combined with a strong service ethic commitment.
- **Relationship Skills** - Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with BGO’s objectives; ability to exercise confidentiality
- **Organizational/Multi-Task Skills** - Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate
- **Decision Making Skills** - Ability to resolve problems using facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
- **Computer Skills** - Intermediate skills in Microsoft Office: MS Word, Excel, and Outlook; knowledge of Yardi an asset
- **Police Clearance **- A criminal verification check is required for employment.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

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