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Scheduling Coordinator
1 week ago
Job Overview:
We are seeking a detail-oriented and organized individual to join our team as a Scheduling Coordinator. As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our office by managing appointment schedules and coordinating patient visits. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.
**Responsibilities**:
- Answer phone calls and respond to inquiries from patients and healthcare providers
- Schedule appointments for patients using our electronic scheduling system
- Coordinate with medical staff to ensure availability of resources for scheduled appointments
- Verify insurance coverage and obtain necessary authorizations for procedures
- Maintain accurate and up-to-date patient records in our electronic medical records system
- Assist with administrative tasks such as filing, data entry, and scanning documents
- Collaborate with other team members to ensure efficient workflow and patient satisfaction
Qualifications:
- Previous experience working with phone systems or front desk operations preferred
- Knowledge of medical terminology and experience in a medical office setting is a plus
- Familiarity with dental receptionist duties is an advantage
- Proficiency in using electronic medical records systems (such as Epic or Dentrix) is desirable
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- High school diploma or equivalent required; additional certification or training in office administration is a plus
**Job Type**: Part-time
Pay: $22.00-$24.00 per hour
Expected hours: 20 per week
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed
**Education**:
- Secondary School (preferred)
Work Location: Hybrid remote in Edmonton, AB T6V 0T1
Application deadline: 2024-05-10
Expected start date: 2024-05-13
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