Operations Centre Manager

3 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Facilities Management, Level D

Job Title

Operations Centre Manager

Department

Leadership | Mechanical Trades | Building Operations

Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

November 25, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Description Summary

The Operations Centre Manager is responsible for the management of the Operations Centre which is a 24/7
_24 hours per day, seven days per week),_ 365-day central hub that oversees mechanical systems with UBC Vancouver core campus buildings. The Operations Centre is responsible for the regulatory oversight, evaluation, response and risk mitigation of mechanical operations. Additionally, this position is embedded within the Operations Centre space which requires supervising, organizing and allocating personnel, and directing and communicating the work of Mechanical Operations supervisory staff within two different bargaining units. The manager is also responsible for establishing priorities and goals for the division that align with those of other departmental service units and support the mission of Facilities.

Organizational Status

Reports to the Senior Manager, Building System Owner Mechanical and receives daily work direction from People and Process Manager, Mechanical Operations.

Work Performed

Supervises the activities and staff of the 24/7 Operations Centre including a team of unionized Trades employees, Head and Sub-Head Tradespersons.

Ensures that work is done on schedule and in conformity with the requirements of the work order and in compliance with applicable codes, guidelines and safety regulations as they relate to Technical Safety BC, BC Building Code and WorksafeBC. Alternate for the People and Process Manager, Mechanical Operations on the Joint Occupational Health and Safety Committee (JOHSC), follows up on accident investigation and critical incident recommendations as assigned.

Liaises with the Maintenance Planning team to ensure the planned preventive maintenance performed by those within the Operations Centre organizational structure is correct, accurate and up-to-date.

Oversees and provides training of Operations Centre staff relating to Building Management Systems (BMS) software that runs mechanical systems within buildings. Plan On (back-office and PFMS - Plan On mobile app), preventive maintenance inspection training, familiarity with new buildings and systems as they are brought online and operated.

Develops and maintains cooperative and productive working relationships with team members and leads by example, fostering a cooperative and respectful work environment for their crew.

Manages Human Resources issues, in collaboration with HR, in the areas of recruitment, performance evaluation, training, coaching, attendance management, discipline, labour relations and terminations.

Supports the People and Process Manager, Mechanical Operations involvement in the budgeting process by identifying and validating program expenditures including variances and areas for improvement.

Responsible for budgetary decisions on contractor costs, equipment acquisition and supplies as required.

Preventive maintenance optimization of regulatory and non-regulatory assets.

Preventive maintenance development of gas-fired equipment.

Administration of the Water Management Program.

Reviews all the completed preventive maintenance inspections, and provides key performance indicator (KPI) reports for the Operations Centre. Follows up on service KPIs such as outstanding work orders on mechanical heating/cooling related issues that negatively impact the ability to perform critical research or teaching activities.

Assist in the development and administration of the seasonal standard operating procedures (SOPs) relating to start-up and shut-down of critical mechanical equipment/systems throughout the campus.

Upkeep of information systems such as Microsoft Teams folders within the Operations Centre in relation to zone-lists, issues log, callout list, air handling unit (AHU) system checks, building assignments, other

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