Guest Service Supervisor

6 months ago


Calgary, Canada Toucan Villas Full time

Education: Bachelor's degree
- Experience: Experience an asset
**Work setting**:

- Urban area
- Various locations
- Bus line
**Tasks**:

- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Requisition materials and supplies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:

- 5-10 people
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
- CPR Certificate
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large workload
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 44 hours per week



  • Calgary, Canada Silver Hotel Group Full time

    **Guest Services Supervisor** **What We Offer** - Work with like-minded team members who are passionate about their work and keep things fun, every day! - Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)! - A fast-paced environment...


  • Calgary, Canada Century Downs Racetrack and Casino Full time

    **SUMMARY** This position supports the Marketing Manager in running the casino guest services counter. Helps direct and coordinate the activities of the guest services team. Assists with the completion of scheduling and assists the Marketing department as directed. Helps to improve operational performance, increase revenue, and satisfy all guest needs in...


  • Calgary, Canada Cash & Ace Casinos Full time

    **Job Overview**: The Guest Services Representative has one of the most important roles in the casino as they are usually the first and last to greet our casino guests. The Guest Services Representative supports and assists in the promotion and execution of all marketing promotions for guests by delivering superior customer service...

  • Guest Service Agent

    6 months ago


    Calgary, Canada Residence Inn by Marriott Calgary Downtown Full time

    **SUMMARY**: The Residence Inn by Marriott Calgary Downtown/Beltline District has 390 modern long-stay suites and caters to business and family leisure travellers looking for an extended-stay hotel as well as to groups and meeting attendees with a 10,000 sq. ft. Conference Centre. Guestrooms feature full kitchens and separate living and sleeping areas and...

  • Guest Service Agent

    3 months ago


    Calgary, Canada Element Calgary Airport | Four Points Calgary Airport Full time

    **Description of responsibilities** - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. - Secure payment; activate/reissue room keys. - Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. - Communicate to appropriate staff when guests are waiting for an available room. -...

  • Guest Service Agent

    2 months ago


    Calgary, Canada Residence Inn Calgary Downtown Full time

    The Residence Inn by Marriott Calgary Downtown/Beltline District has 390 modern long-stay suites and caters to business and family leisure travellers looking for an extended-stay hotel as well as to groups and meeting attendees with a 10,000 sq. ft. Conference Centre. Guestrooms feature full kitchens and separate living and sleeping areas and provide...


  • Calgary, Canada ATCO Corporate Full time

    Always there. Anywhere_. That’s us! We are committed to delivering inspired solutions for a better world. We care about our communities, we care about each other, and we care about showing up for those who need us. We value and encourage different perspectives and we have the courage to do the right thing, even when it’s hard. We’re looking for...

  • Guest Service Agent

    6 months ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **_Guest Service Agent_** Starting Rate of Pay: $18/hour **THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.** **Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks,...

  • Guest Services Agent

    3 months ago


    Calgary, Canada Heritage Park Full time

    **Job Title**: Guest Services Agent **Position Type**: Permanent, Part-Time **Hours**: Weekends and Holidays; Varies based on operational requirements **Department**: Retail Operations and Guest Services - Gates and Guests Services **Reports To**: Manager, Guest Services **Department Overview**: This division is responsible for all of our retail...

  • Guest Service Agent

    3 months ago


    Calgary, Canada Holiday Inn Express and Suites Full time

    **What’s the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Agent & Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that...

  • Guest Service Agent

    2 months ago


    Calgary, Canada Holiday Inn Express and Suites calgary Full time

    **What’s the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Agent & Night Auditor, you’ll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You’ll also create a warm atmosphere that...

  • Guest Service Expert

    1 month ago


    Calgary, Canada Marriott International, Inc Full time

    **Additional Information**Casual position **Job Number**24183766 **Job Category**Food and Beverage & Culinary **Location**Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada, T2G 0C6 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • Guest Service Expert

    1 month ago


    Calgary, Canada Marriott International, Inc Full time

    **Additional Information**Part-time, Banquet **Job Number**24193109 **Job Category**Food and Beverage & Culinary **Location**Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada, T2G 0C6 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...


  • Calgary, Canada Landmark Cinemas Full time

    **This is a 12-18 month Term Position that will be based out of either Calgary CSC, or remote.** **WHO WE ARE**: At Landmark Cinemas, we are the Cast and Crew of Canada’s second largest motion picture, theatre exhibition company, and WE love movies as much as YOU love movies. But it’s more than just a movie. That’s why our Cast and Crew are valuable...

  • Guest Services Guard

    3 months ago


    Calgary, Canada Guardteck Full time

    Guest Services Guard Are you an outgoing, fun-loving individual with a positive attitude? Do you have a passion for helping people? Guardteck is seeking a seasonal, casual Guest Service Representative to join our team in Calgary. In this role, you'll be at the forefront of delivering an authentic and engaging experience for both local visitors and the...

  • Guest Services Manager

    2 months ago


    Calgary, Canada Element Calgary Airport | Four Points Calgary Airport Full time

    The Element by Westin Calgary Airport & Four Points by Sheraton Calgary Airport is conveniently located in Calgary’s Northeast near 16th Avenue (HWY 1), Deerfoot Trail (HWY 2), and Sunridge Mall. Our nearly completed 301 room hotel complex features a full service restaurant, lounge, and approximately 9,000 square feet of convention space. Responsibilities...


  • Calgary, Canada Calgary Tower Full time

    **Full-Time Guest Services Representative | Calgary Tower** The Calgary Tower is owned and professionally managed by Aspen Properties. At Aspen our Vision is to remain a highly respected boutique real estate company and employer of choice. We will continue to earn exceptional returns by adding value through ownership, management and development...


  • Calgary, Canada Calgary Tower Full time

    **Part-Time Guest Services Representative | Calgary Tower** The Calgary Tower is owned and professionally managed by Aspen Properties. At Aspen our Vision is to remain a highly respected boutique real estate company and employer of choice. We will continue to earn exceptional returns by adding value through ownership, management and development...

  • Guest Service Agent

    6 months ago


    Calgary, Canada Hampton Inn & Suites by Hilton Calgary-Airport Full time

    The Hampton Inn and Suites by Hilton Calgary Airport is looking for a part-time Guest Service Agent. Duties and Responsibilities: - You will be responsible for ensuring the well-being and safety of each and every guest committing to the highest quality of standards to guarantee guest loyalty. - Registers, process guest’s arrivals, departures and taking...


  • Calgary, Canada Elbow River Casino Full time

    The Elbow River Casino is a first-class entertainment establishment. We set ourselves apart from our competition with a great location, superior gaming and entertainment experiences, quality food services, and setting high standards for our delivery of customer service. We are committed to our employees in providing fair and equitable treatment, good working...