Client Manager
7 months ago
**Position: Client Manager - Immigration Services**
**Key Responsibilities**:
- Utilize sales techniques in immigration consultation sessions to assist client decision-making, converting prospective clients into actual clients.
- Provide continuous support and guidance throughout the immigration process to clients.
- Proactively engage in communication with clients or their teams outside standard working hours when necessary to ensure issues are resolved promptly.
**Skills and Qualifications**:
- Profound knowledge and practical experience in various immigration programs.
- Background in sales, with the ability to effectively drive client decisions during initial consultations.
- Strong communication skills and exceptional organizational abilities.
- Ability to maintain composure and professionalism in high-pressure situations.
- Excellent stress management skills, effectively handling clients' anxiety and tension.
- Strong initiative, proactively considering the clients' perspective.
- Willingness to exceed job responsibilities, delivering services beyond expectations.
**Education and Experience**:
- Bachelor's degree in Law or a related field.
- A minimum of 3 years' experience in related fields such as immigration program management, immigration services, or customer service, including experience in sales.
**Personal Qualities**:
- Exceptional interpersonal skills, including patience, empathy, and problem-solving capabilities.
- Good teamwork and the capacity to work independently.
- Ability to act quickly in urgent or complex situations.
Pay: $40,000.00-$150,000.00 per year
**Benefits**:
- On-site parking
- Profit sharing
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Sales: 1 year (preferred)
- Immigration Consulting: 1 year (preferred)
**Language**:
- English (preferred)
- Mandarin (required)
Licence/Certification:
- RCIC (preferred)
Work Location: In person
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