Parks Information Officers and Parks Lead Information Officer
1 week ago
**Posting Date**:Dec 6, 2024
**Location**: Multiple locations in Central, AB
**Company**:Government of Alberta
**Job Information**
Job Title: Parks Information Officers and Parks Lead Information Officer
Job Requisition ID: 65190
Ministry: Forestry and Parks
Location: Multiple locations in Central Alberta - Aspen Beach, Carson-Pegasus, Crimson Lake, Dillberry Lake, Miquelon Lake, Pierre Grey’s Lakes, Pigeon Lake, Red Lodge, and William A. Switzer Provincial Parks
Full or Part-Time: Full-Time
Hours of Work: 40 hours per week
Permanent/Temporary: Temporary - Wage, Seasonal
Scope: Open Competition
Classification: Administrative Support 2 (AS2)/Administrative Support 3 (AS3)
**Salary**:
Administrative Support 2 (AS2) based on 40 hours per week: $19.94 - $24.26 per hour
Administrative Support 3 (AS3) based on 40 hours per week $21.95 - $26.81 per hour
In addition to regular wages, regular Wage employees receive 11.2% in lieu of benefits and vacation leave:
- 5.2 percent of regular wage earnings instead of paid holidays
- 6 percent of regular wage earnings instead of annual vacation pay
In addition to the regular wages and the additional pay in lieu of benefits and vacation, regular wage employees are entitled to shift premium pay:
- $3.25 per hour for weekends and holidays
- $2.75 per hour for evenings
Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature-based outdoor recreational opportunities. Alberta’s parks inspire people to discover, value, protect, and enjoy the natural world and the benefits it provides for current and future generations.
The Central Region includes the following parks in the Edmonton, Red Deer, Rocky Mountain House, Hinton, Grande Cache, Whitecourt, and Wainwright areas. To see the geographic area of Central Region, please download this pdf: alberta-parks-protected-areas-provincial-map.
**Role Responsibilities**
Information Officers (IOs) and Lead Information Officers (Lead IOs) provide a front-line government contact for public campground registration, queries and comments related to travel in, and recreational use of Provincial Parks, Recreation Areas, Wildland Parks, Natural Areas and surrounding area.
The Lead Information Officer role focuses on higher level administrative and leadership tasks, scheduling, staff training, visitor concern management, on-site troubleshooting, retail inventory management, cash reconciliation, and reporting.
**We are currently looking to hire**:
- 11 Lead Information Officers (Lead IOs)
- 25 Information Officers (IOs)
**As an Information Officer (AS2), duties and responsibilities include but are not limited to**:
**Visitor Services Operations**
- Understand shop.albertaparks.ca functions to register campers, update visitor information, and process payments or refunds using the system.
- Participate in all required visitor services operations, which may include: camper compliance, shower coin collection, self registration collection and reconciliation, retail services, group unit counts, and public information sharing.
- Operate computer based point-of-sale terminals to perform retail of gift store products and services which include: firewood, concession items, and rentals.
**Administrative Duties**
- Review and reconcile revenue for daily cash-outs and accurately enter date into Excel workbooks.
- Record and organize statistics for public visitation and demographics when required.
**Information Services**
- Stay up-to-date on relevant activities, special events, opportunities, and conditions (trails, water, fishing, etc.) to provide to the public.
- Provide on-site visitor concern management, troubleshooting, and reporting and follow up with customer complaints.
**Role Responsibilities Continued**
Please click on this link to view the job description for Information Officer (AS2).
**As the Lead Information Officer (AS3), primary duties include assisting with and performing AS2 duties in addition to some front-line administrative and supervisory tasks such as**:
- Coordinate day-to-day tasks of the team and ensure daily procedures are followed.
- Provide ongoing support to IOs through regular check-ins on progress, one-on-one training, and seasonal performance reviews - empower IOs to be independent in their roles by setting clear expectations and processes for decision-making.
- Maintain open communication with other program areas to ensure visitors’ needs are met.
- Strong communication skills when working with visitors, staff and coworkers, and an ability to interact in a friendly, informative, diplomatic, adaptable and professional manner.
- Place orders for booth and store inventory (where applicable) to ensure the proper supplies are available prior to busy campground times.
- Support the distribution of information-based communications such as posters, brochures, program advertisements, throughout the park.
- Rev
-
Whitecourt, Canada Carson-Pegasus Provincial Park Full time**Park Maintenance Crew Lead & Park Maintenance Worker** **Posting Date**:Dec 17, 2024 **Location**: Various Central Region, AB **Company**:Government of Alberta **Job Information** Job Title: Park Maintenance Crew Lead and Park Maintenance Worker Job Requisition ID: 65768 Ministry: Forestry and Parks Location: Whitecourt and Edson Full or Part-Time:...
-
Administration Officer
7 months ago
Whitecourt, Canada GSS ENTERPRISES LTD. Full timeEducation: Secondary (high) school graduation certificate - Experience: Experience an asset **Tasks**: - Review, evaluate and implement new administrative procedures - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Co-ordinate and plan for office services such as...
-
administration officer
7 months ago
Whitecourt, Canada ARORA ENTERPRISES LTD. Full timeEducation: Secondary (high) school graduation certificateExperience: Experience an assetTasksReview and evaluate new administrative procedures Establish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation,...
-
administration officer
7 months ago
Whitecourt, Canada ARORA ENTERPRISES LTD. Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksReview and evaluate new administrative procedures Establish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentCo-ordinate and plan for office services such as accommodation, relocation, equipment,...
-
Field Ticket and Office Administrator
2 months ago
Whitecourt, Canada Complete Projects Full time**Job Opportunity: Field Ticket and Office Administration** **Position**:Field Ticket and Office Administration** **Industry**: Oil and Gas, Pipeline and Facility Construction **Location**: Whitecourt, AB **About Complete Projects Ltd.**: Complete Projects Ltd. is a leading oil and gas construction company specializing in pipeline and facility...
-
Administrative Assistant
6 months ago
Whitecourt, Canada Destiny Accounting Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Determine and establish office procedures and routines - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Compile data, statistics and other information - Order office supplies and maintain inventory -...
-
Administrative Assistant
6 months ago
Whitecourt, Canada Destiny Accounting Ltd. Full timeEducation: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Determine and establish office procedures and routines - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Compile data, statistics and other information - Order office supplies and maintain inventory -...
-
Part Time Front Desk Agent
3 months ago
Whitecourt, Canada Holloway Lodging limited partnership oas Quality Inn and Suites Full timeResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest complaints or concerns in a timely and effective manner - Assist with...
-
Office Support Specialist
1 month ago
Whitecourt, Canada Complete Projects Full time**About Us**: Complete Projects Ltd. is a leading construction company specializing in pipeline and facility construction. We pride ourselves on our commitment to excellence and our team-oriented approach. **Responsibilities**: - Procuring supplies and materials - Assist in preparing and organizing bids - Cleaning and maintaining an office - Answering and...
-
Office Administrator
2 months ago
Whitecourt, Canada Day Care Society of Edson Full time**Job Overview** **Duties** - Oversee daily office operations and ensure efficient administrative processes. - Manage front desk activities, including greeting visitors and handling phone inquiries with professionalism and courtesy. - possibly tracking expenses of petty cash - Maintain organized records and files, ensuring easy access to important...
-
Loss Prevention Officer
4 weeks ago
Whitecourt, Canada Eagle River Casino and Travel Plaza Full timeEagle River Casino and Travel Plaza is seeking a highly skilled Loss Prevention Officer to join our team. This is a challenging opportunity for individuals who are passionate about ensuring the security and well-being of our guests.About the RoleThis role involves working closely with our casino staff to maintain a secure and safe environment for all...
-
Chief Administrative Officer
3 months ago
Whitecourt, Canada HumanEdge Global Full timeWoodlands County’s Administration Office is located within the Town of Whitecourt approximately 150 kilometers northwest of Edmonton, Alberta. Woodlands County also maintains a regional office in Fort Assiniboine, AB, to further serve and assist the community.Reporting to Council, the Chief Administrative Officer (“CAO”) is the most senior executive...
-
Chief Administrative Officer
4 months ago
Whitecourt, Canada HumanEdge Global Full timeWoodlands County’s Administration Office is located within the Town of Whitecourt approximately 150 kilometers northwest of Edmonton, Alberta. Woodlands County also maintains a regional office in Fort Assiniboine, AB, to further serve and assist the community.Reporting to Council, the Chief Administrative Officer (“CAO”) is the most senior executive...
-
Part Time Guest Services Associate-front Desk Agent
3 months ago
Whitecourt, Canada Microtel Inn & Suites Full time'''Duties''' - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively - Answer phone calls and direct inquiries to the appropriate department - Assist...
-
New Vehicle Sales Consultant
2 months ago
Whitecourt, Canada Eagle River Chrysler Ltd. Full time**Job Summary** We are seeking a motivated and dynamic vehicle sales consultant to join our team. In this role, you will be responsible for guiding potential car buyers through the sales process, showcasing and demonstrating vehicles, and providing exceptional customer service. Your ability to communicate effectively and build relationships will be key in...
-
Administrative Generalist
1 month ago
Whitecourt, Canada Rock Lake Psychology Full time**Overview** **The contractor's hours may fluctuate to match the professional group. The summer season is very quiet, and there will be extremely limited hours available in the summer months when children are off school. There will typically be no hours available during breaks such as Christmas and Spring Break*. **Responsibilities** - Serve as the first...
-
Director - Financial Audit
4 months ago
Whitecourt, Canada HumanEdge Global Full timep>Woodlands County’s Administration Office is located within the town of Whitecourt approximately 150 kilometers northwest of Edmonton, Alberta. p>Woodlands County’s economy is supported by forestry, aggregate, oil and gas, agriculture, tourism, and indoor and outdoor recreation. Collectively, the communities within the County offer access to many...
-
Community planning director
4 months ago
Whitecourt, Canada HumanEdge Global Full timep>Woodlands County’s Administration Office is located within the town of Whitecourt approximately 150 kilometers northwest of Edmonton, Alberta. p>Woodlands County’s economy is supported by forestry, aggregate, oil and gas, agriculture, tourism, and indoor and outdoor recreation. Collectively, the communities within the County offer access to many...
-
Administrative Assistant
6 months ago
Whitecourt, Canada Whitecourt Cabs Corporation Full timeWork Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Arrange and co-ordinate seminars, conferences, etc. - Plan and control budget and expenditures - Supervise other workers - Establish and implement policies and...
-
Gasfitter
2 months ago
Whitecourt, Canada ATCO Gas and Pipelines Full time**Everyday a new adventure!** **What We Offer**: - Competitive compensation - 15 days paid vacation - 5 additional flex paid days off - Employee share purchase plan - Charitable donation matching - Flexible benefits from first day of employment - Company-matched defined contribution pension plan - Comprehensive Employee & Family Wellness Program - A...