Part Time Front Desk Agent
3 months ago
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns in a timely and effective manner
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
**Experience**:
- Previous experience working at the front desk of a hotel or similar hospitality setting is preferred
- Familiarity with phone systems and basic office equipment
- Bilingual or multilingual skills are a plus
**Skills**:
- Strong customer service skills with the ability to provide exceptional guest service
- Excellent phone etiquette and communication skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Proficient computer skills for using reservation systems and other hotel software
If you are a friendly, customer-oriented individual with previous front desk experience, we would love to hear from you. Join our team and be part of creating memorable experiences for our guests.
**Job Type**: Part-time
Pay: $15.25-$16.00 per hour
Additional pay:
- Overtime pay
**Benefits**:
- Flexible schedule
- On-site parking
- Paid time off
- Wellness program
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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