Leasing Agent, Bedford
4 weeks ago
**RESPONSIBILITIES**:
- Leasing_
- Encourage appointments or viewings with all prospective resident callers or walk-ins
- Tour prospective residents through suites for lease
- Answer phone calls and give out leasing information as dictated by policy/procedure
- Shop competition through phone calls and site market surveys
- Assist with the composition of newspaper advertisements
- Compile and update listings of available rental units
- Renting & Administration_
- Contact credit bureau, previous landlords, and check employment history to assess credit worthiness of prospects
- Follow up with new residents to ensure satisfaction with their suite and determine if they have further needs
- Follow up with existing residents to ensure work orders have been completed correctly and in a timely manner
- Utilize computerized property management system to record transactions and run various operating reports
- Marketing & Business Development_
- Maintain an overall focus on enhancing the customer experience
- Hold open houses
- Create and prepare any newsletters, flyers and written summaries of available suites
- Communicate with prospective residents requiring information
- Help coordinate resident events (socials etc.)
- Assist Regional Coordinator of Marketing & Development where required
**REQUIRED SKILLS & EXPERIENCE**:
- Exceptional customer service skills
- Strong interpersonal skills
- Experience in sales
- Excellent written and oral communication skills
- Maintain a professional and presentable appearance at all times
- Strong command of MS Office products: Word, Excel, PowerPoint
- Self starter with high degree of initiative, creativity and flexibility
- Experience with leasing apartments or selling condominiums an asset
INDHP
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