Capital Markets Investigations Officer
4 days ago
At Royal Bank of Canada, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We are currently seeking a highly skilled Capital Markets Investigations Officer to join our team in Bedford, Canada.
About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to work as part of a cross-functional team responsible for investigating and resolving investigations and compensation claims related to trading, trade finance, and other commercial/retail activities. The successful candidate will be responsible for managing an investigation/compensation queue under prescribed guidelines, ensuring departmental goals are met, and applying solid knowledge of Treasury/Retail Operations, its procedures, methods, and systems to effectively investigate and resolve all designated items.
Key Responsibilities:- Manage an investigation/compensation queue, ensuring timely resolution of investigations and loss prevention
- Apply knowledge of payment methods, terms, and conditions, general operating policies, rules, and regulations used by correspondents, clients, and their agents
- Support the process of creating, updating, and maintaining desk procedures
- Deliver high-quality, timely, and error-free service to clients and service partners
- University degree or College Diploma or any equivalent combination of qualifications and/or experience
- Co-op/Internship experience in investigations or in a banking operations/trading activity role
- Highly developed communication skills, strong leadership, organizational, decision-making/problem-solving skills, analytical/conceptual skills
- Strong ability to exercise a high degree of judgment and negotiation
- Knowledge of RBFG applications (e.g., BESS, EGL)
- A competitive salary: $55,000 - $65,000 per annum
- Ongoing training initiatives and continuous self-development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading financial institution
We strive to provide an accessible candidate experience for our prospective employees with different abilities. If you require any accommodations during the recruitment process, please let us know.
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