Office Manager

6 months ago


Kingston, Canada Lifemark Health Group Full time

**Kingston Office Manager**

**Hours**:Full-Time Permanent, Monday-Friday, 8:30-4:30 p.m.

**Location**: In-clinic position located in Kingston, ON.

Modern OT Occupational Therapy Services, a division of the Lifemark Health Group, is Eastern Ontario's largest team of experienced occupational therapists, and we are seeking a Full-Time Office Manager. This is an in-person position based out of Kingston, Ontario. With clinical teams based out of Ottawa, Kingston and Pembroke, Modern OT offers services to individuals recovering from injuries, illness, and trauma, as they work to regain independence in their normal lives, including at home, school, in the community and in workplaces.

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You have come to the right place. We’re looking for ambitious people who share our values and want to make a difference in the lives of the members of our community that we serve. If this sounds like you and you’re excited about what you have heard so far, we would love to hear from you.

**What will you do?**
- Open and close the Kingston office daily.
- Ensure a clean, tidy office environment.
- Assist the Kingston team with administrative requests, including scheduling appointments, receiving clients, faxing, copying, processing payments, and file management.
- Receive and respond to referrals, including completion of intake, submission of OCF-18's, completion of service agreements, and monitoring the BHSOL database.
- Update, organize, and manage client files.
- Communicate with insurance companies and other third parties regarding health care services.
- Efficient office management, such as ordering of office supplies, maintaining a system of inventory to ensure supplies are kept at an appropriate level, and ensuring working operation of office equipment.
- Assist with orienting and training of employees.
- Remain apprised of relevant resources, products, services that would benefit clinical team and clientele.
- Support administrative team with offloading workload during peak times and vacation coverage.
- Participate in team meetings, planning and facilitation of team and community events.
- Participate in regular reviews of clinic procedures and guidelines and collaborate with administrative team in processes.
- Contribute to social media, website, and networking opportunities.

**What do you need to succeed?**
- Post secondary education in a related field such as office management is preferred
- Experience working in a health care setting
- Team player, energetic, and resourceful
- Ability to multi-task, prioritize, and problem-solve
- Strong attention to detail
- Professional approach to all situations to create a positive working environment
- Ability to complete duties independently and in a team environment
- Capacity to adhere to and ensure proper processes are followed
- Availability to work Monday - Friday, 8:30AM - 4:30PM
- Excellent oral and written communication skills in English and French

**Benefits**:

- Competitive salary with benefits package
- Annual continuing education allowance with a variety of internal training opportunities
- Collaborative, multidisciplinary work environment
- Supportive training and mentoring programs
- Clinical and administrative support
- Comprehensive Employee Assistance Program (EAP)
- Eligibility for Employee Share Program
- Growth/advancement opportunities
- National Partner of Special Olympics Canada
- Shoppers Employee Discount Program
- GoodLife Fitness discount


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