Assistant Front Office Manager

3 days ago


Kingston, Canada Courtyard by Marriott Kingston Full time

**Looking for a career change?** Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice. The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

**About the Hotel **The Courtyard by Marriott Kingston is a 128-room hotel, owned and operated by Easton's Group of Hotels. Located just off of the 401 hwy, it features 2 meeting rooms, the Bistro restaurant and a pool with a 100-ft water slide.

**Benefits**
- Health, Vision, and Dental Coverage (Full Time Employees)
- Wellness Days
- Employee Celebrations
- Free On-Site Parking
- Career Development
- Hotel Discounts at Marriott and Easton’s Properties

**Courtyard by Marriott Kingston is looking for someone who is friendly and professional to join our team as the Assistant Front Office Manager**

**What will you be doing?**
- Managing all aspects of the front office areas which may include, but are not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhering to all brand standards and desk merchandising.
- Managing day-to-day operations and assignments of the front office staff; schedule, plan, and assign work. Developing and communicating departmental strategies and goals. Communicating and enforcing policies and procedures. Adhering to all brand standards and desk merchandising.
- Schedule and regularly conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Develop actions plans to correct any deficiencies.
- Ensuring all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions.
- Monitor front office staff to ensure guests receive prompt, professional attention, and personal recognition. Responding appropriately to guest complaints.
- Perform other duties as assigned. May also serve as manager on duty.

**What are the requirements for this role?**
- Bachelor’s degree in Hotel Management/Business Administration, plus 3 years of Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
- May be required to work nights, weekends, and/or holidays.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company.
- Leadership skills
- Problem-solving, reasoning, motivating, organizational, and training abilities are often used.



  • Kingston, Canada Holiday Inn Kingston Waterfront Full time

    **THE OPPORTUNITY**: Assistant Front Office Manager Reports to: Front Office Manager **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is...


  • Kingston, Canada DoubleTree Home2 Suites Kingston Full time

    **ROLE: FRONT OFFICE MANAGER** Assists the Front Office Manager in managing front desk service operations including guest registration, night audit and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: - Assist in supervising the front desk function. - Ensure staff is properly trained including...


  • Kingston, Canada DoubleTree Home2 Suites Kingston Full time

    **ROLE: FRONT OFFICE MANAGER** Assists the Front Office Manager in managing front desk service operations including guest registration, night audit and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities: - Assist in supervising the front desk function. - Ensure staff is properly trained including...


  • Kingston, Canada Bennett's Furniture and Mattress Full time

    We are looking for a high energy, customer obsessed front office assistant to work at our reception desk area. This role is in a fast-paced retail environment therefore the ability to multi-task is essential. To ensure success in this role you should possess experience in office administration and a passion to work with the public. **Front Office Assistant...

  • Front Office Manager

    15 hours ago


    Kingston, Canada Hampton Inn Kingston Full time

    **Hampton Inn By Hilton scheduled is looking for a seasoned Front Office Manager to lead the team of hospitality professionals. Previous Hilton experience and knowledge of PEP PMS system will be preferred.** **RESPONSIBILITIES**: 1.) Be aware of and follow all policies, procedures, standards and work-related rules as they appear in the Associate Handbook...


  • Kingston, Canada Hampton Inn Kingston Full time

    **Hampton Inn By Hilton scheduled is looking for a seasoned Front Office Manager to lead the team of hospitality professionals. Previous Hilton experience and knowledge of PEP PMS system will be preferred.** **RESPONSIBILITIES**: 1.) Be aware of and follow all policies, procedures, standards and work-related rules as they appear in the Associate Handbook...


  • Kingston, Canada Hampton Inn Kingston Full time

    **Hampton Inn By Hilton scheduled is looking for a seasoned Front Office Manager to lead the team of hospitality professionals. Previous Hilton experience and knowledge of PEP PMS system will be preferred.** **RESPONSIBILITIES**: 1.) Be aware of and follow all policies, procedures, standards and work-related rules as they appear in the Associate Handbook...

  • Front Office Manager

    2 weeks ago


    Kingston, Canada Holiday Inn Express Kingston West Full time

    **What’s the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Front Office Manager you’ll deliver this through managing all aspects of the front office (for example guest registration, business centre, telephone services, guest reservations, customer satisfaction). You’ll also create the warm...


  • Kingston, Canada DoubleTree Home2 Suites Kingston Full time

    **ROLE: FRONT OFFICE MANAGER** Manage all aspects of the front office areas for both hotels which may include but is not limited to guest registration and guest reservations to ensure guest satisfaction and maximize hotel profitability. Adhere to all brand standards. **DUTIES AND RESPONSIBILITIES** - Manage day-to-day operations and assignments of the...

  • Dental Front Office

    1 week ago


    Kingston, Ontario, Canada Imagen Dental Partners Full time

    General OverviewAre you looking for an opportunity to help others improve their oral health? As a Front Office Coordinator, you will deliver best-in-class patient care and focus on putting every patient first, every visit.We are seeking a Front Office Coordinator to collaborate with our team to improve our patient's dental health and smiles in our...


  • Kingston, Ontario, Canada Inn at Laurel Point Full time

    Job SummaryThe Inn at Laurel Point is seeking a skilled Front Desk Supervisor to oversee the daily operations of our Front Office. This key role requires exceptional customer service skills, leadership abilities, and a passion for delivering memorable guest experiences.Key Responsibilities:Supervise the Front Desk, Switchboard, and Bell Desk teams in the...

  • Front Desk Supervisor

    3 weeks ago


    Kingston, Ontario, Canada Inn at Laurel Point Full time

    Summary of Position:To represent Inn at Laurel Point in all guest interactions as an "Elegant, Pacific Rim Inspired waterfront inn where memories are created." The Front Desk Supervisor assists the Guest Services Manager in supervising the daily operation of the Front Office.Responsibilities:- Oversee the daily operations of the Front Desk, Switchboard, and...


  • Kingston, Canada Eagen Insurance Full time

    We are expanding and looking to add a Office Administrative Assistant to our team. **Responsibilities**: - Provide excellent customer service to patients and visitors - Schedule appointments and maintain the office calendar - Greet patients and check them in upon arrival - Assist with data entry and maintaining patient records - Handle billing and...

  • Front Desk Supervisor

    3 weeks ago


    Kingston, Canada Courtyard by Marriott Kingston Full time

    **Looking for a career change?** Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization....


  • Kingston, Canada Braebury Properties Full time

    Braebury is looking for an outgoing and organized individual to join our team of property management individuals for a one year contract or maybe even longer. As an Administrative Assistant you will be working in our office filing, organizing and assisting the various staff in both Residential and Commercial operations. The Administrative Assistant is...


  • Kingston, Canada BGC South East Full time

    BGC South East is hiring! **Front Desk Coordinator** Location - Robert Meek Community Youth Centre (559 Bagot St) Position Timeline - one year contract Hours - **Monday to Friday between the hours of 9:30AM-5:30 PM** Rate of pay - $18.50/hour **Overview**: - Greeting all partners and individuals entering the building - Answering questions & directing...


  • Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 136 Princess Street, Kingston, Ontario, K7L 1A7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To assist the Front Store Manager (FSM) in managing the human, physical and...

  • Office Manager

    2 weeks ago


    Kingston, Canada Lifemark Health Group Full time

    **Officer Manager - Lifemark Health Group** Location: Kingston, ON The **Office** Manager** is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the ‘front and back’ end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead and may manage other administrative or support...

  • Front Store Manager

    2 weeks ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 775 Strand Blvd, Unit 11, Kingston, Ontario, K7P 2S7 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Front Store Manager (FSM) is responsible for managing the overall...

  • Front Store Manager

    4 days ago


    Kingston, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 445 Princess St., Kingston, Ontario, K7L 1C3 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: The Front Store Manager (FSM) is responsible for managing the overall Front...