Office Clerk/receptionist
4 days ago
ECO Medical Equipment is one of the largest independently owned home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our customers depend on us to provide them with high quality products and efficient service and support.
We are looking for an enthusiastic and passionate individual that is looking for a fulfilling career as an Office Clerk within the home medical equipment industry for our Edmonton location. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you
**What we offer our employees**:
- Benefits that include:
ο Health & Dental
ο Life Insurance
ο Long Term Disability
ο Flexible Spending Account (Health Care Spending, Group RRSP and/or Taxable Wellness options) $300 per year for Single, $600 per year for Family
ο Emergency Travel Assistance
ο Employee Assistance Program
ο Employee discounts that extends to family members
ο First Aid Training
ο Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more
ο 10% off Mark’s Work Warehouse Discount Card
ο Continuous improvement towards adding more value to employee benefits
- Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary
- Long Service Recognition Program
- Ongoing training and development
- Rewarding career opportunities
- Patience, compassion and strong listening skills
- Clear communication and a positive attitude
- Excellent time management capabilities and flexibility
- Client focused including going above and beyond so our clients leave feeling everything has been taken care of for them
- Willingness to learn and develop new skills
- Knowledge of products required
**Responsibilities**:
- Answer all incoming calls, receive all faxes
- Assist in filing duties
- Perform invoicing data entry into Windward software system
- Compile, copy, sort and file records of office activities, business transactions and other activities
- Compute, record and proofread data and other information such as records or reports
- Proactive in contacting external parties regarding errors
- Add AADL Authorizations into repairs and type up Recycle Ins
- Manage AADL rejections, input into spreadsheet and let appropriate person know when they have a rejection
- Type trials and work orders for Outside Sales representatives
- Take Service calls, input information in WW
- Keep track of Service on spread sheet
- Process payments for private purchases when required
- To manage and maintain all aspects Rental Transactions
- Order office supplies
**Minimum Education and Experience**
- Product knowledge preferred
- Knowledge of Alberta Aids to Daily Living program an asset
- Customer service experience
**Schedule and Compensation**:
- Monday through Friday from 8:00 am to 5:00 pm (40 hours)
- Salary will be based on level of experience in the home medical equipment industry as an Office Clerk
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
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