Account Manager

5 months ago

Oakville, Canada Core Online Marketing Full time

The Account Manager position is ideal for a recent business or marketing program graduate with co-op experience or 1-2 years of work experience within a client facing team. If you're hungry to learn, driven to get results, and want real client facing responsibilities, this role is for you.

The Account Manager is responsible for managing client relationships, and acts as the liaison between clients and the internal Core team that performs work on behalf of clients.

The Account Manager ensures that Core’s commitments to clients are being met, and that results/ROI are being realized.

The Account Manager works closely with both the client and the internal Core team to ensure everything Core does on behalf of clients is strategic and leads to tangible business results; increased leads, brand awareness, conversion, revenue growth.

Training for this role will be provided. However, the ability to develop personal relationships, attention to detail and strategic thinking skills are pre-requisites for this role.

This is a full-time, work-from-home position with benefits.

**Responsibilities**:

- Oversee the development of Online Marketing Plans for new clients, outlining the overall online marketing strategy.
- Present the results of the Online Marketing Plan.
- Develop and maintain strong client working relationships.
- Develop and confirm the overall online marketing strategy for each client, ensuring it continues to meet their business goals/objectives.
- Oversee day-to-day activities and tasks performed on behalf of clients.
- On-going communication with clients to keep them updated on activities and results and to solicit their input.
- On-going monitoring of client activities and results.
- Lead the monthly review meetings with clients.
- Manage client expectations and ensure all activities will benefit the client’s online performance.
- Work with the internal Core team to assemble a monthly report that provides insight into current activities and results. Analyze data and develop recommendations for on-going activities.
- Schedule and lead formal monthly reviews with clients.
- Work closely with the team to ensure on-going activities align with client business goals.
- Provide guidance to team members with respect to on-going projects and tasks.
- Work with the team to strategize and optimize online advertising campaigns.
- Report high level client progress to Core management.

**Skills and Attributes You Must Have**:

- University Degree or College Diploma.
- Must thrive in a small business environment.
- Well organized, detail oriented, ability to take initiative.
- Strategic thinker.
- Excellent relationship building and communication skills.
- Ability to multi-task, able to manage multiple clients.
- Work well under pressure.
- Able to communicate and collaborate with Core team members.
- Strong presentation skills.

**Preferred Skills and Knowledge**:

- Solid understanding of marketing principles.
- Knowledge of online marketing principles; concepts such as search engine optimization.
- Sound working knowledge of social media and online advertising.
- Completed digital certifications from Google and other providers.
- Analytical skills.

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