Tenant Service Coordinator

3 weeks ago

Halifax, Canada Dexel DevelopmentsParamount Management Full time

**Who is Paramount Management?**

The Lawen Group | Dexel | Paramount is deeply rooted in community values with a shared vision that each property shapes the future of Halifax for generations to come. We offer a cohesive team of more than 75 members providing design, construction, and property management services across Halifax.

Paramount has forged a reputation for superior management of a diverse urban portfolio including 2000 residential units and 300,000 square feet of commercial space mainly in the downtown core.

**Our Culture**

Ours is a work hard play hard team that focuses on quality of work and community. We pride ourselves on being a family firm that operates exclusively in Halifax, for over 20 years. We believe in continual learning, fostering a tight-knit work family, pushing to our potential, checking egos at the door, honoring our community, and getting the job done.

**What You Will Do**

As part of a collaborative team, the Tenant Services Coordinator will play a pivotal role in creating an environment where tenants thrive and our property shines. With a keen eye for detail and a passion for efficiency, you will ensure the smooth day-to-day operations of the tenant life cycle.
- Tenant contact and issue resolution
- Support leasing and marketing efforts
- Manage lease process and compliance
- Coordinate unit turnovers and documentation
- Foster positive tenant relationships
- Collaborate for timely service resolution
- Assist in rent collections and recordkeeping
- Engage tenants through events and feedback
- Maintain safety and security measures.

**What You Bring to the Table**
- Dynamic administrative support style
- Experience in a property management setting
- Sales Prowess and customer service expertise
- Solid written and verbal communication
- Computer wizardry with MS Outlook, Word/Excel and property management software
- Detail-oriented dynamo
- Organization and multi-tasking
- Guardian of confidentiality, wielding tact and discretion
- Team Player who thrives under pressure
- Handle conflicts and concerns with diplomacy

**What We Offer**
- Competitive Salary and Benefits
- Award winning portfolio of properties
- Creative Collaboration environment
- Professional Development Program
- Dynamic and family-oriented work culture

**Work Environment**

Primarily Office based with a high level of social interaction and team collaboration. Generally, work during regular office hours although there will be events that may fall outside of those hours.

While we do appreciate all applicants, only those selected to move on to the interview process will be contacted.

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