Accounts Receivable Coordinator
7 months ago
VIDA is a Halifax-based company that provides safe, secure, affordable suites for rent. We are on a mission to revolutionize affordable communities by providing opportunities and creating a sense of community among our residents and giving them a place that they are proud to call home. We operate with speed and nimbleness to try new ideas and technology in service to our customers.
VIDA is seeking a full time Accounts Receivable Coordinator to help us achieve our ambitious growth objectives by managing high volume receivable processes and driving timely collections through proactive communications.
**We take care of our people.**
- Group health benefits plan to keep you healthy and worry-free
- Unlimited vacation with a mandatory minimum monthly life day because down time matters
- Flexible work —whatever allows you to be at your best and suits your schedule
- Additional perks include Employee & Family Assistance Program, allowances for continuing education, family vacation, wellness, fitness, home care and life coach sessions, and continuous professional development
- In our most recent Employee Survey, 100% of staff said their work at VIDA is meaningful, and when asked how much value working at VIDA has added to their life, staff responded an average of 4.7/5_
**Our commitments to you**:
- Culture of Learning: Our culture supports an open mindset and thirst for knowledge. We are always learning and growing, not just as a company but as individuals.
- Safe & Compassionate Work Environment: We are loyal and kind to one another, have each other’s backs and celebrate each other’s wins. We are selfless and put our team first. Team members feel safe taking risks and being vulnerable with one another.
- Feedback & Coaching: You’ll have a team who is rooting for you on your success path and will provide real-time feedback for you to achieve your goals. We all coach one another and encourage real time streams of feedback.
- Curious about what _it’s_ really like to work with VIDA? _Here’s_ how you can find out more:_
- Reach out to us We encourage you to reach out to any of our team members on LinkedIn to hear their firsthand experience working on the team - Seriously, we want to hear from you
**The Role**
As the Accounts Receivable Coordinator, your responsibilities will include:
- Tracking, reporting, and collection of receivables
- Make proactive phone calls to customers to collect outstanding amounts.
- Provide excellent customer service to tenants by addressing inquiries and resolving issues related to their accounts.
- Understand applicable Residential Tenancy Acts and their enforcement mechanisms
- Ensure lease compliance with applicable residential tenancy acts
- File with the Residential Tenancy Dispute board and attend hearings when needed
- Occasional travel within HRM to attend hearings, file Sheriff orders, etc.
- Maintain accurate and organized records of tenant information, lease agreements, and communication history
- Actively manage rental charges and other revenue streams to ensure changes are captured and accurately reflected in our financial records
- Reconcile tenant accounts to ensure accuracy and resolve any discrepancies promptly.
- Maintain organized and up-to-date records of all transactions.
- Prepare and present regular reports on accounts receivable status to the finance team and management.
- Assist in the analysis of financial data related to accounts receivable.
**What will help you succeed in this role**?**
- A commitment to providing excellent customer service
- Ability to make persuasive and professional phone calls for collections.
- Proven experience in accounts receivable or a similar finance role.
- Knowledge of Residential Tenancies Act (especially in NS, NB, PE, MB)
- Aptitude for technology, including experience with the following programs: Outlook, Excel, Word, Sage, and property management software (ex Yardi)
- Excellent attention to detail and accuracy in data entry.
- Innovative mindset & a desire to make today better than yesterday
- Ability to focus & meet deadlines in a dynamic and fast paced environment
- Pride in your work, and a desire to collaborate with a team
**How to Apply
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