B2B Sales Lead

1 month ago


Markham, Canada KIDS FOOT LOCKER Full time

Overview

You get it. It is all about the in-store Customer experience. It's just as easy for you to connect with kids as it is with parents, and you enjoy sharing your enthusiasm for kids' athletic sneakers and apparel. You adapt to different kinds of Customers and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.

Responsibilities

  1. Inspire and motivate your team to drive sales that deliver exceptional customer service.
  2. Ensure high levels of customer satisfaction by being knowledgeable about all products offered and teaming up with co-workers to provide excellent sales service.
  3. Deliver sales, customer experience, merchandising, visual, and operational expectations.
  4. Maintain personal and productivity goals.
  5. Uphold the quality and productivity of every aspect of your store.
  6. Act as a partner between customers, sales associates, Assistant Manager, and the Store Manager.
  7. Learn and share expertise of products and trends to fit customers' needs.
  8. Maintain awareness of all product knowledge and current or upcoming products/trends.
  9. Contribute to a positive and inclusive work environment.

Qualifications

  1. At least 1 year of retail experience.
  2. Confident and comfortable engaging customers to deliver an elevated experience.
  3. Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
  4. Initiate completion of tasks or activities without necessary supervision.
  5. Flexible availability - including nights, weekends, and holidays.
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