Information Management Assistant

1 month ago

Halifax, Canada US Embassy and Consulates in Canada Full time

Hiring Path:

- Open to the public

Who May Apply/Clarification From the Agency:
For USEFM - FP is 6. Actual FP salary determined by Washington D.C.
Open to: All Interested Applicants / All Sources

Security Clearance Required:
Public Trust - Background Investigation

Appointment Type

Permanent

Appointment Type Details:
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:
The work schedule for this position is **Part-Time (30 hours per week)**

Supervisory Position:
No

Relocation Expenses Reimbursed:
No

Travel Required:
Occasional Travel
Occasional travel for training and visit support purposes.

**Duties**:
Under the supervision of the Management Coordinator, this position is the sole Information Management employee at Post and fulfills an integral role in the Post's performance of its information management responsibilities in today's highly technical arena. The incumbent performs at a high level of responsibility in the administration of two computer networks, as well as the analysis, design, and development of special projects and resource planning. The incumbent provides user training at this site, as well as all IT technical support, consulting with customers and providing IT resources to visiting TDYers. The incumbent is responsible for assisting in developing and maintaining all IT plans and reports. This position supports the entire unclassified IT and telecommunications infrastructure at the consulate, as well as off-site locations. The incumbent maintains the mobile services program and provides strategic planning and allocation of resources on all IT-related issues in Halifax. This position manages the Consulate's telephone equipment and unclassified IT inventory.

**Qualifications and Evaluations**:

- Requirements:
**JOB KNOWLEDGE**:Comprehensive knowledge of standard industry network operating policies and procedures, experience in managing computer networks, routers, switches, cabling, COTS software, Microsoft O365 cloud environment (OneDrive, SharePoint, etc.), telecommunications infrastructure, software, and firewalls is required.
- Education Requirements:
Associates degree in an information systems discipline is required: Computer Science, Management Information Systems, Information Technology, or Information Systems.
- Evaluations:
**LANGUAGE**:Fluent English (speaking/reading/writing) is required.

**SKILLS AND ABILITIES**:Ability to troubleshoot network computer software/hardware problems; diagnose and resolve connectivity issues/ choke points/ access to resources; the ability to assess customer’s needs, ensure proper network access and that all security and file restrictions are implemented is required. Must be able to lift at least 25 pounds. Must have a valid driver's license.

**EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- Qualifications:
All applicants under consideration will be required to pass medical and security certifications.

**Benefits and Other Info**:

- Benefits:

- Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. The US Mission offers competitive salary, robust benefits, professional development and celebration of American and Canadian holidays.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
HIRING PREFERENCE ORDER:

- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights**
- IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

**This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

**How to Apply**:

- How to Appl

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