Inside Sales Manager
2 weeks ago
Would you like an opportunity to contribute new ideas, where new perspectives are welcomed? How would you like to become a part of an innovative, family oriented and fast-growing organization? Then please read on
**Who we are**:
Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. We innovate to fit the protection workers need into comfortable PPE they’ll want to wear. Headquartered in Acton, Canada, Superior Glove has grown from humble beginnings to a global contender.
**Who we are looking for**:
Do you put people first? Are you passionate about creating a great product experience for customers? Are you innovative? A self-starter? Adaptable? Like to have fun? You could be part of the Superior Glove Works team If you have superior communication skills, are a highly analytical, innovative, and motivated individual with the ability to provide appropriate business solutions, please read on If you consider yourself to be a positive individual that embraces innovation and enjoys supporting teams throughout the implementation process of new projects and programs, this may be the role for you
We are currently recruiting for an **Inside Sales Manager** to work in its Global Headquarters located in Acton, ON, Canada.
**Job/Position Summary**:
**Responsibilities**:
- Directly lead and manage team leaders and team members within the Inside Sales group, as well as coach and support in their respective development.
- Lead daily and weekly communication meetings
- Instill a sense of excellence within the team, championing leveraging technologies and standardizing procedures to develop a consistent and professional sales model.
- Tracking metrics, develop and refine existing KPI modules.
- Schedule, coordinate and execute sales programs to ensure processes are followed and optimized.
- Involved in contract and implementation discussions pertaining to inside sales.
- Consistently meet standards of customer service and operational excellence by exceeding or achieving pre-determined targets and standards.
- Incorporate our Customer Experience model to ensure training, process development, reporting, and KPI management and workforce practices are in place for the Inside Sales team
- Ensure accurate and complete information is captured in the CRM by providing data quality checks
- Ad hoc projects in team building, group training, performance management and other areas that will develop the Inside Sales team and contribute to the company’s success.
- Collaborate with the sales enablement team on program development, measurement, and success, to develop sales tactics, both inbound and outbound to achieve sales objectives
- Work in partnership with the marketing team on campaigns promoting warm lead activities.
**Qualifications & Requirements**:
- Post-secondary education in Sales, Business, Marketing, or related field required
- 5+ years of relevant sales experience in a fast-paced environment with changing priorities
- 3+ years of sales management experience in a tele-sales environment
- Hands-on experience with CRM / Salesforce, implementing sales tools, and proficiency in MS Office.
- Demonstrated ability in achieving sales targets as well as the ability to develop new business
- Proven leadership skills in mentoring, coaching, and in motivating a high-performance team
- Problem-solve and identify opportunities for process improvement and implement change initiatives
- Ability to be innovative and agile in thought process and considers the big picture impact at all times.
- Ability to manage project deadlines and timelines
- Strong communication skills, both written and verbal; excellent presentation skills
**Why work for us?**
When you work at Superior Glove, you are part of the family
Some of the benefits/perks include:
- Listed as one of Canada’s Best Managed Companies, past 10 consecutive years.
- 2020 and 2021 awarded SME, part of the top 100 employers in Canada
- 2021 Excellence Award as one of Canada’s Safest Manufacturing Employers
- Equivalent of three weeks’ vacation per calendar year to start for all permanent, full-time team members PLUS two paid days off on Christmas Eve and New Year’s Eve
- Health, Dental, Vision, Extended Benefits, Group RRSP Plan, Health Savings account, etc.
- Join our online company Recognition Program, gain access to fantastic rewards, including team member referral program
- As part of the “family” you can join in on our community involvement, staff lunch adventures, annual barbeques and company events
And much more
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