Account Manager

20 hours ago


Kingston, Ontario, Canada Daniels Health Full time
Account Manager Opportunity in Ottawa

We are seeking a highly motivated and results-driven Account Manager to join our team in Ottawa. As an Account Manager, you will be responsible for managing a portfolio of customers, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Develop and execute customer account strategies that align with key business metrics, including client retention, revenue growth, cost savings, and profitability.
  • Become a trusted advisor within your portfolio of customers by deeply understanding their business needs and aligning them with our solutions.
  • Develop a blueprint for key accounts, including contract terms and expiration, services and products provided, buying group, etc.
  • Project manage and problem solve to drive outcomes inter-departmentally for the customer.
  • Provide ongoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance, and education.
  • Assist with waste policy capture, design, review, annual assessment, and policy adjustment aligned with strategic goals.
Requirements:
  • Support the development and execution of customer account strategies.
  • Develop a deep understanding of customer business needs.
  • Project manage and problem solve to drive outcomes.
  • Provide product expertise across our full service offering.
  • Assist with waste policy capture and design.

We are looking for a highly motivated and results-driven individual who is passionate about delivering exceptional customer service and driving business growth. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.


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