Project Manager Iii

5 months ago

Whitby, Canada Thermo Fisher Scientific Full time

Business Title: Project Manager III

Summary:
Acts as a liaison between the client and Thermo Fisher’s internal Pharmaceutical Development Services

(PDS) organization to ensure that all external client needs are met, as well as internal business needs,

concerning both project budgets and timelines. Performs as delegate for Department Head as required.

Essential Functions:
Project Management:

- Manages a portfolio of approximately 6-10 active PDS projects from pre-formulation onwards

independently.
- Provide assistance and guidance to team members to drive consistent approach across projects.
- Share best practices with PDS Project Managers and project team members to drive continuous

improvement.
- Resolve project issues and resource constraints within the team independently.
- Facilitate positive team member interactions and manage conflict independently.
- Establish/practice standard project reporting procedures to client and management (i.e., minutes,
- agendas, executive summaries)

Business Management:

- Plan, monitor and ensure completion of all activities outlined in the client quote for each project.
- Prepare amendments for changes of scope in a timely manner.
- Create and maintain client timelines.
- Creates and maintains deliverables within Change Point.
- Contribute to Unit monthly forecasts by managing project estimated monetary values (EMV); and track

/ report of revenue Risks and Opportunities.
- Act as delegate for Department Head when required (e.g.: collate project forecast information from

Project Manager I and II’s).

Client Management:

- Manage client satisfaction by managing client expectations efficiently and independently.
- Maintain a healthy client relationship and when required works to mend difficult relationships.
- Mitigate project risks to ensure a positive result to prevent escalation with both internal partners and

external clients.
- Ensure balance between meeting client needs as well as internal business needs.

People Management:

- Support onboarding and training for new hires within the PDS PM Department
- Manage Lead Administrative Coordinators and Project Coordinators (if applicable).
- Manage training for direct reports on Thermo Fisher systems and processes, and support training of

team members as required.
- Evaluate accurately the performance levels of direct report employees and communicate openly and

with constructive feedback to fully develop potential.
- Work with direct reports to implement and roll-out project management practices.

Strategic Initiatives:
Lead strategic initiatives and solutions for PDS and/or client. Suggest improvements to systems or

processes and be involved in implementing them. Work closely with site management to optimize

requirements of both client and site for portfolio of projects.
- Identify opportunities to improve performance of PDS PM Department with a focus on efficiency and

effectiveness and supports continuous improvement initiatives to drive the performance of the PDS PM

Department, the Site, and the Network (as appropriate)
- Maintain a safe working environment and reports potential hazards.

REQUIRED QUALIFICATIONS

**Education**:
College Diploma in related field.

Bachelor’s degree in Science, Pharmacy, Engineering or Business an asset.

**Experience**:
Minimum 8 years industry experience

Minimum 5 years project/client management experience.

Minimum 3 years proven experience in leading product development teams.

Experience managing direct reports.

Project Management Professional (PMP) certification is an asset.

Equivalency:
Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills, and Abilities:
Well organized with strong attention to detail. Ability to prioritize multiple project deliverables and manage

conflicting priorities in a fast-paced work environment. Strong interpersonal skills, as well as the ability to

motivate and influence others. Ability to meet deadlines and prioritize. Excellent written and oral

communication skills. Ability to work both in a team environment as well as independently. Ability to identify

with Good Manufacturing Practices is an asset. Demonstrated computer proficiency with Microsoft Office

programs and database management skills. Proficiency with English language.

Standards and Expectations:
Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team

members, modelling positive team principles and partnering to meet project and departmental objectives.

Carry out all duties within strict compliance to Patheon quality systems Standard Operating Procedures

(SOPs) and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion.

Actively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual

management, scheduling systems, etc.). Be client and patient conscious at all times. Understand Key

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