Implementation Project Manager

6 months ago


Whitby, Canada 360insights Full time

**Implementation Project Manager**

**Base salary **US$57**,5**00 - US**72,500** **or CAD**62,000 - 77,000**

Plus Bonus, Equity & Benefits

Here at 360insights you will be a part of a fast-paced global technology company that is innovating and leading in the channel incentives and insights industry. You will be helping us to deliver great solutions for some of the world’s most recognizable brands all within an inspiring and inclusive culture that has certified us as a Great Place to Work® in Canada, the USA and the UK.

**What you will be doing**:
The Implementations Project Manager typically leads 3-5 complex, concurrent software implementations onboarding new clients to our channel success platform. They recognize that implementations are not just about scope, schedule and budget tracking but rapidly creating value for our fortune 100 customers though adoption of our platform while creating an unbelievable client experience.

Creates detailed work plans which identify and sequence the activities needed to successfully complete the project. Tracks project progress and assesses and mitigates risk throughout the effort, from pre
- sales to hand off to operations.
- Leads client facing kick off sessions to educate clients on the implementation methodology and client responsibilities, creating a shared vision of project success and related success metrics.
- Identifies client needs that may arise, and works to find creative solutions to meet business objectives. Liaises with technical and operational teams to understand and establish any dependencies for client desired features or services and works to incorporate into project planning.
- Maintains high quality documentation over the life of a project, with a focus on utility over depth.
- Ensure that customer provides acceptances over the life of the project
- Leads regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions in an effort to drive projects to completion. Coordinate internal and external resources to foster timely problem solving and communication.
- Navigates project escalations adeptly by quickly mobilizing resources, identifying alternatives, facilitating decisions processes and bringing issues to resolution.
- Leads acceptance and deployment processes with the client, facilitates pre-launch go-no-go decisions and ensures hand off to operations procedures are complete.
- Conducts post launch assessments and retrospectives to inform process improvement activities.
- Supports the development of processes and tools that reduce the amount of time required to deliver solutions and increase client success and channel adoption.
- Manages multiple project implementations at different stages of the process simultaneously.

**What you’ll bring**:

- 3+ years' experience in leading/managing SaaS B2B implementations.
- Excellent internal and external communication skills with a proven track-record of building relationships at all levels.
- Familiarity with front-end web technologies and content management concepts.
- Proven ability to manage the dynamics of client business and IT teams within projects.
- Passion for technology, problem solving and cross-functional collaboration.
- Excellent written and oral communication skills to include technical and business concepts.
- **Pay transparency**
- Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does not reflect the maximum salary for the role over time. Within the range, individual pay is determined by job-related skills and experience demonstrated during the interview process._

**Why 360?**

At 360insights, we take pride in being a people-first organization, dedicated to fostering a vibrant values-based and inclusive culture. Our commitment to this ethos is reflected in our day-to-day operations and interactions with both team members and clients. Embracing a people-focused approach entails the following principles:
**Experiences that create growth. Growth that creates experiences**:At 360insights, every facet of our business presents opportunities for personal and professional development, allowing you to explore diverse disciplines and rewarding work experiences. Our commitment to growth is supported by robust Learning and Development (L&D) initiatives and mentorship programs, ensuring that you have the tools and support needed to thrive and grow as an Insighter.



  • Whitby, Canada 360insights Full time

    **Starting** **Base salary US**D** **$60**,000 -** **$75**,0**00** **CAD $**64,**000** **- $**79**,000** Plus Bonus, Equity & Benefits - **Pay transparency** - Our salary ranges are determined by role, level, and location. The range displayed on our job posting reflects the minimum and typical maximum target for new hire salaries for the position, it does...

  • Project Manager

    7 months ago


    Whitby, Canada Durham District School Board Full time

    The Durham District School Board (DDSB) is responsible for public education in the rural settings of Uxbridge, Brock and Scugog Townships and the urban settings of Ajax, Whitby, Pickering, and Oshawa. The DDSB accommodates a school population of nearly 79,000-day students, through 136 elementary and secondary schools and learning centres, and thousands more...

  • Project Manager

    6 months ago


    Whitby, Canada Cando Rail & Terminals LP Full time

    Project Manager is a highly motivated, self-starter responsible; in conjunction with the Senior Project Manager and the Business Development and Project teams; to develop and execute strategies for new and existing operations throughout the company. If you enjoy working within a team, problem solving, and a company that promotes a strong safety culture, this...

  • Project Manager Iii

    6 months ago


    Whitby, Canada Thermo Fisher Scientific Full time

    Business Title: Project Manager III Summary: Acts as a liaison between the client and Thermo Fisher’s internal Pharmaceutical Development Services (PDS) organization to ensure that all external client needs are met, as well as internal business needs, concerning both project budgets and timelines. Performs as delegate for Department Head as...


  • Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...

  • Implementation Lead

    4 months ago


    Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...


  • Whitby, Canada TC Transcontinental Full time

    **Manufacturing Project Manager**: **Create value at TC Transcontinental**: **At TC Transcontinental, we've got it made, and that's because of the expertise of our team.**: We are currently looking for a Project Manager who will be responsible for ensuring that manufacturing projects are executed efficiently, meeting the desired quality standards and...


  • Whitby, Canada Deighton Associates Ltd Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...


  • Whitby, Canada The Town of Whitby Full time

    **Open Date** - Nov 25 2024 - 10:50:00 AM**Close Date** - Dec 13 2024 - 11:59:00 PM**Position Title** - Project Manager, Digital Transformation**Posting Type** - Full-time**Posting Status** - Active**Position Length** - Permanent**Department Group** - Technology & Innovation Services**Hours per Week** - 35**Department** - Office of the Chief Administrative...


  • Whitby, Canada Ontario Shores Centre for MHS Full time

    **JOB DESCRIPTION** As an integral member of the Support Services team, the Project Manager - Capital Projects is responsible for managing the planning, design and execution of capital and renovation projects across the facility under the direction of the Manager of Capital Infrastructure, Planning & Purchasing **Key Duties and...

  • Project Manager

    7 months ago


    Whitby, Canada AECOM Full time

    Company Description **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Project Manager

    7 months ago


    Whitby, Canada AECOM Full time

    Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Data Analytics

    6 months ago


    Whitby, Canada Deighton Associates Ltd. Full time

    **Introduction** While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering...

  • IT Project Manager

    7 months ago


    Whitby, Canada SIMNET Inc Full time

    **Welcome to Simnet Inc., a dynamic and rapidly growing technology company that is revolutionizing the way businesses operate. We are currently seeking talented individuals to join our team and help us continue our mission of creating innovative solutions that make a real difference in our client’s lives.** **Responsibilities**: - Lead the planning and...


  • Whitby, Canada Ontario Shores Centre for MHS Full time

    ***: The incumbent will be responsible for providing a range of administrative, academic, and project functions in the Medical Affairs office and will provide operational support for the Vice President, Medical Affairs. This will include stakeholder relations both internal and external to the Hospital, collaborating on and implementing strategic initiatives...

  • Project Manager Ii

    4 months ago


    Whitby, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) **Summary**: Acts as a liaison between the client and Thermo Fisher’s internal...

  • Project Manager Ii

    7 months ago


    Whitby, Canada Thermo Fisher Scientific Full time

    When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals. **Location/Division Specific Information** Work Location:...

  • Project Manager II

    4 months ago


    Whitby, Canada Thermo Fisher Scientific Full time

    Summary: Acts as a liaison between the client and ThermoFisher’s internal Pharmaceutical Development Services (PDS) organization to ensure that all needs are met concerning both project budgets and timelines. Essential Functions: Project Management:  Manage approximately 6-10active medium projects with minimal assistance from Management.  ...


  • Whitby, Canada ghd Full time

    p>Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way. Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond.Our Ontario Transportation Group is looking for a Project...


  • Whitby, Canada Central Park Paving & construction Full time

    Responsibilities: - Oversee the estimating process for construction projects from start to finish - Manage a team of estimators and provide guidance and support - Review project plans, specifications, and other documents to determine project requirements - Utilize estimating software - Collaborate with project managers, architects, and subcontractors to...