Human Resource Business Partner

5 months ago

Fort Erie, Canada Livingston International Full time

**Human Resource Business Partner**

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

**Job Type**: Full Time

Location: ON Fort Erie - CN050, NY Tonawanda - US041

**Position Snapshot**:
This role will have a hybrid work schedule (1-2 days per week in the Tonawanda, Fort Erie, or Toronto office), and will be supporting HR operations and strategy on the US side.

**A Day in the Life**:

- Respond to associate inquiries/complaints in a timely manner with empathy and sense of urgency.
- Coach managers and employees to improve work relationships, build morale, and increase productivity.
- Advise managers and facilitate timely resolution of all employee relations issues while maintaining an appropriate balance between company liability, employee and management advocacy.
- Conduct workplace investigations; mediate workplace disputes as required. Ensure requisite documentation for both informal inquiries and formal investigations and to input into applicable case management and tracking system. Prepare reports for management.
- Assess and recommend employee relations practices to reinforce a supportive employer-employee relationship while promoting the importance of accountability and business results
- Provide guidance on performance management and behavioral issues for all associates and managers.
- Support managers and associates in leave of absence process for all types of leaves, ensuring policies and processes implemented and adhered to promote a healthy return to work for associates.
- Facilitate onboarding (externals) / inboarding (internals) / offboarding programs summarize findings and prepare presentation.
- Provides guidance to management and employees on where and how to access HR support, tools and resources.
- Facilitate training on policies, human resources initiatives, leadership and compliance training in coordination with the CoEs for associates and managers, leadership.
- Liaise with managers to ensure compliance with employment-related legislation/law and human resources policies and procedures.
- Develop and grow knowledge of the evolving legal and regulatory environment and relevant legislation relating to employee relations work on a state/ provincial and national level.

**What you Bring to the Table**:

- 5+ years of progressive HR experience
- PHR/SPHR or other HR certification preferred
- Solid knowledge of federal and provincial/state employment law and employee relations
- Ability to think beyond the HR function and contribute to the overall success of the organization
- Demonstrated relationship building skills with all levels of management
- Solid conflict resolution skills; excellent research, analytical and problem-solving capabilities to ensure problems, complaints, and inquiries are handled tactfully, effectively and promptly; ability to recommend win-win solutions
- Strong customer service orientation and service delivery skills; sets expectations, meets commitments, resolves issues quickly, demonstrates understanding and compassion towards others.
- Solid interpersonal skills including consensus and coalition-building
- Effective presentation, facilitation and communication (written and oral) skills
- Effective organizational and planning skills; ability to manage multiple projects and priorities with general supervision
- Ability to work well in a team environment and develop collaborative relationships with colleagues across the Company.
- Ability to maintain confidentiality of sensitive data in an ethical and professional
- Proficiency in MS Office and HRIS

**WORK EXPERIENCE - MINIMUM REQUIRED**:

- 4 years of related experience**EDUCATION**:

- Required: Bachelors Degree or equivalent in Business or Human Resources**CERTIFICATIONS DESCRIPTION**:
**COMPETENCIES**:

- Agility- Business Acumen and Straight Talk- Accountability- Inclusion and Collaboration- Leading and Developing- Customer First FocusAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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