Client Services Coordinator

6 months ago

Halifax, Canada Shannex Full time

If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Client Services Coordinator to join our Caritas team based in Halifax, NS.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Free onsite parking
Employee discounts on select apparel, fitness, and retail partners through our Perks Program
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff;
Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
Administers and records prescribed medication as per company policy and scope of practice;
Maintains the standards of accurate and complete documentation and reporting;
Applies dressings and treatments according to physician’s orders and policy;
Assists with supervision and evaluation of job performance and behavior of other health care staff.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
Registration with the provincial Practical Nursing regulatory body
ability to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
valid CPR & First Aid Certification preferred
a clear criminal record with vulnerable sector screening
any previous course in Alzheimer’s and Dementia Care to be a huge asset
previous working experience with elderly in long-term care or a senior living environment an asset
A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected for an interview will be contacted.

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