Officer, Apron Operations

6 months ago

Toronto, Canada Greater Toronto Airports Authority Full time

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers - all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

**What's in it for you**

As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, an employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.

**Position Summary**:
Reporting functionally to the Manager, Apron Management Unit and to the Manager Operations, Airport Flow during the shift, this position is responsible for managing the safe and efficient movement of aircraft under power and tow on GTAA controlled aprons through the use of Very High Frequency (VHF) radios, Extended Computer Display System (EXCDS), Frequentis, Multi Lateration (MLAT), cameras and other electronic aids.

***Key Accountabilities**:

- Facilitates the safe and expeditious movement of airport traffic on the aprons of Terminals One and Three, Infield Concourse (IFC), Fed Ex Apron, Infield Cargo and SSV/3 Bay Hangar Aprons
- Organizes and manages movements through direct instructions to Flight Crews, aircraft under tow, helicopters and various vehicles (emergency services, maintenance, aviation safety, snow removal, etc.), as well as provide advisory information to Flight Crews and tows ensuring aircraft remain clear of one another
- Manages aircraft movement through the Airport Collaborative Decision Making (A-CDM) system through the “Call-Ready” process and ensuring strict adherence to Target Start Up Approval Times (TSAT) when providing pushback instructions in order to maintain the safe and efficient movement of aircraft
- Compiles written and electronic data, documentation of aircraft movements, stand, and other pertinent matters affecting airport operations by: noting taxiing aircraft to/from apron entry/exit points, Gate Holds, No Crew, idle runs, mechanicals, cross bleeds, deicing requirements, critical flights and emergencies
- Exchange airport traffic information with the NAV Canada Control Tower in order to facilitate the safe and efficient operation of high volumes of passenger aircraft
- Relays stand information regarding operational status to the NAV Canada Control Tower using Extended Computer Display System (EXCDS) or direct “hot line” radio communication
- Exchanges critical information to and from internal departments; Airport Operations Control (AOC), Resource Management Unit (RMU), Emergency Services, Aviation Safety Officers (ASO), Manager Operations, Airport Flow (MO-AF) and other GTAA Management Team, as well as various external agencies through radio or telephone communications in order to facilitate the safe and efficient operation of high volumes of large passenger aircraft
- Upon full qualification, conducts on the job training; provides instruction, guidance, assessment and feedback of the trainees’ progression
- Responsible for trainee’s actions and completing training reports and debriefings
- Provides direct instructions to expedite aircraft that have declared emergencies and the associated emergency service vehicles and other pertinent agencies in contact with the apron frequency
- Designated Shift Coordinator approximately twice per 5 shifts (day-evening rotation) and during midnight shifts
- During this assignment, employees are representing the Apron Management Unit by:

- Maintaining situational awareness;
- Resolving issues/conflicts with internal/external agencies to maintain a safe and efficient operation
- Updating and completing Daily Shift Reports in addition to ensuring that Occurrence Reports are completed as required
- Participating in daily and ad hoc conference calls with GTAA management and internal/external agencies
- Primary point of contact in situations where evacuation of the AMU may be required, and will assume the safe control of Apron Operations from secondary facilities as well as to ensure the safe transition of Apron Operations back to the AMU Cab
- Performing other administration duties as required

**Qualifications**:

- Post-secondary school diploma or degree
- Applicants with a minimum of one (1) year training completed at an accredited Air Traffic Control Training Institute with a combination of post
- secondary education may be considered
- Applicants with a certification or experience in Apron Advisory, Air Traffic Control, Flight Service

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