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Administrative Coordinator

5 months ago

Richmond Hill, Canada SE Health Full time

Part time
- 3 to 4 shifts/week, Days and or evenings (8am-4pm, 9am-5pm & 11am-7pm) Flexibility is needed.

***:
We are currently seeking an energetic and collaborative Administrative Coordinator for the SE (Saint Elizabeth) Rehab Health Clinic to coordinate and facilitate clinician schedules, client visits and billing, supporting a team of rehabilitation clinicians. Our clinic offers physiotherapy, occupational therapy, and orthotic services. Our team also supports programs at the Mackenzie Health Hospital in Richmond Hill.

**RESPONSIBILITIES**:

- Provide courteous and professional reception
- Answer and appropriately manage incoming calls, providing exceptional customer service
- Assist in the coordination, scheduling of client visits and billing.
- Process client billing, including private pay, MVA and WSIB payments
- Prepare reports for the MOH (Ministry of Health) and reconcile against accepted/denied visit volumes
- Communication with clinic management regarding performance, client concerns/issues
- Handle ingoing/outgoing mail, including arranging for courier pick ups
- Sort, organize and distribute various documents
- Maintain and update contact directory lists
- Assist in ordering, organizing and maintaining office and therapy supplies
- Prepare accurate documentation (memos, letters, forms, charts)
- Provide administrative support, including scheduling and billing to contracted practitioners, processing invoices and petty cash administration/replenishment

**REQUIREMENTS**:

- Minimum of two years’ health clinic experience
- Excellent data entry skills and proficiency in MS Word, Excel and Outlook
- Experience working with a scheduling/billing system. Knowledge in working with Practice Perfect is an asset
- Superb organizational skills and the ability to handle multiple tasks
- Self-motivated, ability to take direction and work independently
- Excellent customer service, interpersonal and communication skills, with a demonstrated ability to work with all levels of staff
- Experience working with clinic billing systems, including processing MVA and WSIB payments is an asset
- Please note that this role covers 2 sites, Mackenzie Health Hospital (Richmond Hill Site) and the clinic in Richmond Hill (Bayview and Elgin Mills). Primary assignment is at the Richmond Hill Clinic

**About SE Health**

At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We’re a great place to work, and we hope you’ll join our team.

Please note that due to the unprecedented circumstance of the Global Pandemic and the resultant public health crisis; and in the interest of the health and safety of our patients/clients, employees, and greater good of public health, **SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.** Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose