Dispatch Administrator

3 weeks ago


Hamilton, Canada American Iron and Metal Full time

**Company Description**
Be part of AIM's growing success.

American Iron & Metal Company (AIM) is a recognized global leader in the metals recycling industry, with over 125 locations and 4,000 employees worldwide. We have continued to thrive over the past eight decades due to the dedication of our employees and the ongoing trust and support of our customers.

Be a part of the AIM team, a growing team that over the years has successfully evolved into a multi-faceted company whose business divisions include metals recycling, construction waste recycling, weldment fabrication, demolition and dismantling, and auto recycling.

We take pride in doing good things for the environment to help create a greener, more sustainable future for everyone.

It's simple, we do it well. We strive for excellence.

American Iron & Metal is looking to add a **_Dispatch Administrator_** to join our growing logistics team. Every AIM employee takes great pride in their job and is willing to go the extra mile to ensure the success of the company.

This is a fast-paced dynamic environment that requires the ability to problem solve while providing exceptional customer service.

**What you're responsible for**:

- Container tracking via closing/updating runs with correct containers
- Proactively communicate with external & internal customers and resolve issues as they arise or escalate to the appropriate individual when necessary
- Investigate, verify, and resolve any discrepancies between sales/purchase orders and/or the shipping documents including, but not limited to, PODs, BOL and carrier confirmations.
- Coordinate high volumes of documentation within tight timelines, review open shipping documents and ensure timely processing of closing transactions
- Track the flow of shipments
- Administrative tasks as assigned.

**Qualifications**
- Ability to work independently.
- 2 to 3 years experience in transportation or customer service roll would be preferred.
- Strong professionalism and customer service skills
- Experience with multi-tasking
- Good attention to detail is a must.
- Strong experience with Excel

**Additional Information** What we offer**:

- Full time, permanent position
- A competitive annual base salary, vacation and benefits.
- The tools and support needed to be successful in your career and professional development.
- A dynamic & rewarding work environment that is also a lot of fun



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