Customer Order

2 weeks ago

Oakville, Canada SUEZ Full time

**Do you have what it takes to exceed customers' expectations? We're looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.**

Working in the Customer Support team as a Customer Order & Fulfillment Specialist, you are the customer's first point of contact with Veolia Water Technology & Solutions, and will be working directly with our customers, sales team and partners to provide the best fulfillment experience possible. With a focus on operational excellence and customer satisfaction, you will ensure that customer orders are managed with combination of speed, quality and accuracy. You will be working to ensure digital transformation and brilliant fulfillment activities like order management, leverage a mix of problem solving and proactivity to head off issues before they come up. This will be accomplished by sharing your fulfillment expertise from order to remittance in a fast-paced environment

Key activities within this role include, order entry, reviewing/actioning reports, troubleshooting & resolving order issue, updating the customer on the status of their order and resolving issues relating to invoicing and billing issues

To be effective in this role, the you will build and cultivate strong relationships & act collaboratively with sales, distribution partners, customers, and across the entire supply chain team.

**Job Summary**
- Enter customer orders with a focus on quality, accurate and speed
- Proactively manage open orders for Customers to drive faster delivery
- Prevent, reduce and resolve escalations, return, invoicing issues
- Prioritize & manage high volume of requests from Customers & Inside Sales Team
- Engage the customer directly to resolve issues, clarify order requirements & ensure delivery of product
- Keep customers proactivity informed about the status of their orders
- Manage critical cases with a sense of urgency and ownership
- Partner and coordinate with key supply chain departments in order to satisfy customer requirements, minimizes cost and maximize results
- Identify improvements in the processes to meet customer critical issues and requirements

**What we're looking for**:

- Energetic, enthusiastic and able to communicate effectively with customers with a focus on customer satisfaction
- Post-secondary education obtained at a community college or one or more professional designations (business, Fulfillment/Procurement designation or experience)
- Extremely detail-oriented, organized and able to provide clear and accurate updates to relevant teams
- Understanding of billing quality, accounting knowledge, and reconciliation
- Able to work with digital mindset and drive changes with ever changing technology.
- An ability to work in a cross-functional environment at all levels
- Tech Savvy, comfortable entering and retrieving data in a variety of software platforms
- Strong interpersonal, organizational and communication skills
- A motivated self-starter with strong problem-solving skills and a track record of meeting and exceeding goals through creativity and relationship building
- Solid working knowledge of the Microsoft Office suite, specifically Word and Excel
- Excellent time management skills & ability to prioritize work from multiple channels
- Thrives in a fast-paced but fun work environment
- Ability to work and influence employees at other locations.
- Ability to understand specific business objectives, priorities and key processes
- Ability to work rotating shifts Monday - Fridays, 8:00-4:30, 8:30-5:00, 9:30-6:00 a minimum of 3 statutory holidays. (depending on role/location)
- This is a hybrid position, requiring 2 days in the office, while 3 are remote.

**Additional Assets**
- Knowledge of SAP, Salesforce, Citrix and other support center tools
- Solid presentation skills
- Basic billing quality or accounting knowledge

  • Customer Order

    Found in: beBee jobs CA - 1 week ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Veolia is the benchmark company for ecological transformation with a global footprint of over 220,000 employees. Join the environmental revolution transforming over thirteen industries with sustainable solutions, innovative delivery technologies, and proven expertise. Our growing network of employee resource groups are the backbone of our inclusion &...

  • Customer Order and Fulfillment Specialist

    5 hours ago

    Oakville, Canada Veolia WTS Full time

    **Company Description** **Job Description** Do you have what it takes to exceed customers' expectations? We're looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction.** Working in the Customer Support team as a Customer Order & Fulfillment Specialist, you are the customer's first point of...

  • Customer Order and Fulfillment Specialist

    Found in: beBee jobs CA - 1 week ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...

  • Customer Order and Fulfillment Specialist

    Found in: Talent CA C2 - 1 day ago

    Oakville, Canada Veolia WTS Full time

    Job DescriptionVeolia is the benchmark company for ecological transformation with a global footprint of over 220,000 employees. Join the environmental revolution transforming over thirteen industries with sustainable solutions, innovative delivery technologies, and proven expertise. Our growing network of employee resource groups are the backbone of our...

  • Customer Order

    Found in: Talent CA C2 - 8 hours ago

    Oakville, Canada Veolia Full time

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

  • Customer Order and Fulfillment Specialist

    Found in: Talent CA C2 - 1 day ago

    Oakville, Canada Veolia Full time

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

  • Customer Order and Fulfillment Specialist

    1 day ago

    Oakville, Canada Veolia WTS Full time

    **Job Description** Veolia is the benchmark company for ecological transformation with a global footprint of over 220,000 employees. Join the environmental revolution transforming over thirteen industries with sustainable solutions, innovative delivery technologies, and proven expertise. Our growing network of employee resource groups are the backbone of our...

  • Customer Order

    Found in: beBee S CA - 2 weeks ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Veolia is the benchmark company for ecological transformation with a global footprint of over 220,000 employees. Join the environmental revolution transforming over thirteen industries with sustainable solutions, innovative delivery technologies, and proven expertise. Our growing network of employee resource groups are the backbone of our inclusion &...

  • Customer Order and Fulfillment Specialist

    Found in: beBee S CA - 2 weeks ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Around the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us.The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...

  • Customer Order and Fulfillment Specialist

    Found in: beBee S CA - 2 days ago

    Oakville, Ontario, Canada Veolia Water Technologies & Solutions Full time

    Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

  • Coordinator, Order Entry

    3 hours ago

    Oakville, Canada CT Corporation Full time

    **Help us boldly shape retail in Canada** Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need...

  • Order Picker

    1 day ago

    Oakville, Canada Indeka Full time

    _**Job Summary**_ We are a National Footwear Distributor located at the Oakville/Mississauga border. We're looking to fill a full-time Order Picker/Operator position in our Distribution Centre. We are offering a very competitive starting salary for the right person with experience. Below is a brief description and requirements: - **Order Picker &...

  • Buyer- Order Fulfillment

    3 days ago

    Oakville, Canada SUEZ Water Technologies & Solutions Full time

    As a Global Procurement Function, we live by, and execute to as a competitive advantage for Veolia WTS by unlocking true potential of our talent, investing in digital enablement, and building holistic strategic partnerships that will sustainably serve our customers, communities, and environment. As an Order Fulfillment Buyer within the Procurement team, you...

  • Automotive Parts Associate/e-commerce Order

    2 days ago

    Oakville, Canada Lotus of Oakville Full time

    **AUTOMOTIVE PARTS ASSOCIATE/E-COMMERCE ORDER PROCESSOR** **Company**: Peninsula Imports **Job Type**: Full-time **Location**: Oakville, ON **Education**: Completion of high school, Completion of college/CEGEP/vocational or technical training **Specific Skills**: ** Efficiently help customers select parts and provide internal and external customers...

  • Order Entry Coordinator

    2 days ago

    Oakville, Canada CT Corporation Full time

    **Help us boldly shape retail in Canada** Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need...

  • Customer Service Specialist

    1 day ago

    Oakville, Canada Moltec International Full time

    **Job Objective**: - Responsible for the order entry and processing of distribution and production purchase orders. Ensure that orders are released on time, assure customer requirements are met and adhere to Moltec’s ISO standards. Duties will be completed on site within the Oakville facility, and upon approval employee can participate in Moltec’s...

  • Customer Logistics Coordinator

    7 days ago

    Oakville, Canada 511 Food Service Full time

    This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our customers is required....

  • Omni Customer Fulfillment Associate

    1 week ago

    Oakville, Canada Walmart Canada Full time

    **Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...

  • Bilingual Customer Support

    Found in: Talent CA C2 - 1 day ago

    Oakville, Canada AppleOne Full time

    This Bilingual Customer Support Position Features: Located in Mississauga Salary - $55,000 Day shift Perks: Permanent position Medical and Dental benefits Bonus Job description: Processing client orders Taking inbound calls / outbound calls Updating and maintaining client files Assets: Excellent telephone etiquette Previous Customer service experience

  • Cashier/customer Service

    7 days ago

    Oakville, Canada Hooper's Vitamin Shop Full time

    **JOB DESCRIPTION**: Cashier needed to assist with customers, sales and retail operations. **RESPONSIBILITIES**: - Processing sales in Point of Sale system in a timely and efficient manner - Providing exceptional customer service through attentive behaviour and a friendly attitude - Stocking shelves with merchandise and ensuring displays are always...