Medical Office Assistant
2 weeks ago
**About our clinic**
We are a group of Allergist/Immunologists in an outpatient clinical practice in North York, Ontario. We provide comprehensive patient care in Allergic and Immunologic disorders for both children and adults. There is a strong sense of collegiality and teamwork within our group of physicians, and the MOA is a vital part of the care team.
**About the role**
MOAs operate within the clinic environment, and are responsible for:
- Scheduling and confirming appointments using both online platforms and/or by telephone
- Answering incoming calls from patients and referring physician offices
- Managing the physical clinic environment and assigning patient rooms
- Managing health information via the electronic medical record (EMR)
Detailed description of role:
Medical Office Duties:
- Answers the telephone from patients, familities, and referring physician offices. Communicates as appropriate with staff.
- Greets, checks in, and directs patients to their specific rooms.
- Provides data entry, photocopying, faxing, and scanning services, as appropriate.
Medical information management (EMR skills)
- Proficiency in use of Telus PS Suites EMR (training will be provided). Scheduling, information entry, document management, faxing, and all other functions needed for clinical care.
- Proficiency in use of OCEAN e-referral system.
Maintenance of clinic workspace and environment
- Assign patients to appropriate rooms, and ensure flow of patients in the office
- Maintains and restocks medical supplies and equipment
Commitment to team-based care
- Will work as part of a small team to meet the needs of patients and their families.
**Qualifications**
Education & Experience
- Grade 12
- Graduation from a Medical Office Assistant program, with minimum one year of medical office support experience
- Some knowledge of medical terminology
- Excellent computer skills as this role will require use of different electronic platforms including Telus PS Suites EMR and OCEAN e-referral system
- Ability to pay attention to detail
- Ability to manage conflicting priorities
- Strong communication skills
- Team-player
- A satisfactory vulnerable sector criminal record clearance
Only short-listed applicants will be contacted for this posting.
Thank you for your interest and we look forward to hearing from you.
**Job Type**: Part-time
Part-time hours: 24 per week
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- NORTH YORK, ON: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Expected start date: 2023-02-20
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