Retail Consultant

6 months ago

Montréal, Canada AESOP Corporate Full time

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organization, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

**Role purpose**

As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

Retail Consultants function as key holders, and work intimately with the Store Manager to build relationships with customers and assist in the store’s administrative duties. The successful applicant will have flexible availability and will be required to work weekends.

**What we are looking for**
- Experience operating within a customer service role or environment.
- French Speaking (Highly preferred) - Must be confident in communicating with French customers fluently.
- Effective selling skills and the ability to drive commercial outcomes.
- Ability to consistently introduce Aesop products to clients through hand demonstrations.
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilize empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry ( advantageous )
- Knowledge of hair care, body care, fragrance and home categories ( advantageous )

**What’s **on **offer**

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include - Pay rate of $ 16/ hr
- 10% monthly bonus potential
- Generous product discount allowance and bi-annual complimentary product allocation
- 3 days paid Volunteer leave.
- RRSP program with company match
- 3 days paid Personal leave.
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
- Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, summer wellness leave options, and s ubscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members.

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognized and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organization. We actively encourage everyone to consider becoming a part of our journey.

LI-Onsite

Pendant plus de 35 ans, Aesop a soigneusement cultivé un environnement inspirant et inclusif dans lequel nos employés sont soutenus et encouragés à s'épanouir. En tant qu'organisation mondiale de vente au détail, nous offrons des opportunités de développement professionnel et d'avancement pour compléter les objectifs de carrière et les aspirations.

Notre approche des soins de la peau implique une attention méticuleuse aux détails, en n'utilisant que les ingrédients les plus efficaces pour créer des formulations qui stimulent les sens. La même approche méticuleuse est adoptée lors de notre processus de recrutement, en recherchant des individus réfléchis et inspirés avec une richesse de perspectives qui font ressortir le meilleur en eux-mêmes et chez les autres.

Nous visons à trouver le juste équilibre entre les personnes, la planète et le profit, en réduisant activement notre empreinte sur la planète qui nous soutient généreusement. Jusqu'à présent, ce voyage nous a c

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