Samsung Galaxy Consultant

4 days ago

Montréal, Canada OSL Retail Services Inc Full time

Overview:
**Do you have a passion for Tech?**

Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere.

**Who are we?**

OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. We are also the proud winner of Canada’s Best Managed Companies two years in a row.

We’re looking for passionate, driven people who are excited about working for a premium brand such as Samsung. You’ll have the opportunity to become a world-leading expert in a cutting-edge industry. How cool is that?

**Here’s where you come in**

You’re a tech guru. You’re hungry to master all knowledge on the latest technology and deliver awesome customer service. Of course, you’ll be asked to meet business objectives, and be a strong ambassador the Samsung Brand. You’re passionate and want to sharpen your skills to grow along with us in a fast, fun, high-energy work environment. Good thing you’re also an outgoing personality who plays well with others we’re all about family.

**A day in the life of a Galaxy Consultant**:

- Reporting to the Operations Manager, the Galaxy Consultant manages the process of troubleshooting and diagnosing product errors on behalf of customers while solutioning their needs and requirements appropriately
- Demonstrate excellence in customer service and build relationships by educating consumers on how to use Samsung products effectively
- Making customer outbound calls as required to ensure they are knowledgeable on repair processes
- Liaise with Sales Managers to train staff on all areas surrounding repairs, warranties, trade-ins and returns
- Maintain productivity standards with regards to quality service, first time resolution and customer satisfaction
- Coordinate and provide support to executing in-store demos and scheduled events, supporting HQ initiatives and directing traffic during busy periods

**Good thing you have what it takes**:

- Minimum 2 years of retail experience
- Maintains knowledge on new technology and recent trends; tech-savvy with strong ability to diagnose and repair electronics products
- Will embody the Samsung brand in every interaction with customers and genuinely care about their individual needs
- Must have high level of interpersonal, communication and presentation skills to work with others, motivate employees and conduct training as required
- Possesses strong coaching and leadership abilities developed in a retail organization; within the wireless or electronics sector is considered an asset
- Detail-oriented and results-focused individual with a proven ability to manage multiple priorities with a sense of urgency
- Effective decision-maker and problem-solver with strong customer service orientation
- Ability to offer excellent service while achieving operational standards
- Flexible to work beyond traditional business hours, holidays, evenings and weekend periods, based on retail business needs as they arise

**What’s in it for You?**
- Competitive salary; we will identify and reward commitment to excellence in service and sales
- Exciting incentive programs
- Comprehensive health and dental plans
- Discounts on the newest wireless technology
- Great employee referral program
- Ongoing continuous training (online and in classroom) to support your personal and professional development
- Local, regional, and national career growth opportunities

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity.

We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

  • Samsung Galaxy Consultant Lead

    3 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: **Do you have a passion for Tech?** Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. **Who are we?** OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America’s...

  • Samsung Galaxy Consultant

    3 days ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: **Do you have a passion for Tech?** Samsung and OSL have teamed up to operate the Samsung Experience Stores across Canada. Samsung is a global leader in technology, opening new possibilities for people everywhere. **Who are we?** OSL is a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America’s...

  • Samsung Galaxy Consultant

    1 day ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: **Vous êtes passionné par la technologie ?** Samsung et OSL se sont associés pour exploiter les magasins Samsung Experience à travers le Canada. Samsung est un leader mondial dans le domaine de la technologie, qui ouvre de nouvelles possibilités pour les gens partout dans le monde. **Qui sommes-nous** ?** OSL est une entreprise dynamique,...

  • Consultant Samsung Galaxy

    3 weeks ago

    Montréal, QC H3B 4G5, Canada OSL Retail Services Inc Full time

    Aperçu: **Vous êtes passionné par la technologie ?** Samsung et OSL se sont associés pour exploiter les magasins Samsung Experience à travers le Canada. Samsung est un leader mondial dans le domaine de la technologie, qui ouvre de nouvelles possibilités pour les gens partout dans le monde. **Qui sommes-nous** ?** OSL est une entreprise dynamique,...

  • Field Sales Manager

    4 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: OSL is a family of passionate and enthusiastic movers and shakers, over 5000 strong. We’re always on the lookout for awesome individuals to join our growing team. We are great people doing greater things, every day. Our promise is to help organizations drive sales through engagement by combining technology, process and passion to create engaging...

  • Field Sales Manager

    7 days ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Field Sales Manager

    3 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: **The Company**: **OSL (Outsourced Sales Leadership)** was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its...

  • Field Sales Manager

    3 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    AperÃ-u: **The Company**: **OSL (Outsourced Sales Leadership)** was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its...

  • Business Development and Solutions Manager

    3 weeks ago

    Montréal, Canada OSL Retail Services Inc Full time

    Overview: It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is...

  • Associé(E) Aux Ventes

    3 weeks ago

    Montréal, Canada le kiosque SANS-FIL @Costco Full time

    **VUE D'ENSEMBLE** **Pourquoi joindre notre organisation?** - **Soutenu par les géants de l’industrie**: Glentel est soutenu par Bell et Rogers et collabore avec des marques reconnues mondialement comme Costco, Apple, Samsung et Google. - **Une culture primée**: Nous sommes fiers d’avoir été reconnus à plusieurs reprises comme l’un des meilleurs...

  • Associé(E) Aux Ventes

    3 weeks ago

    Montréal, Canada Le kiosque sans-fil à Costco Full time

    Marque: Le kiosque sans-fil à Costco Lieu: 529 - Saint Jerome - 1001 Boulevard Jean-Baptiste-Rolland Saint Jerome, Québec - J7Y 4Y7 **VUE D'ENSEMBLE** Joignez-vous à l’une des meilleures équipes de vente au détail au Canada. Le **kiosque sans-fil à Costco - une filiale de Glentel, une organisation qui vaut plus d’un milliard de dollars**, offre...

  • Associé(E) Aux Ventes

    11 hours ago

    Montréal, Canada Le kiosque sans-fil à Costco Full time

    Marque: Le kiosque sans-fil à Costco Lieu: 515 - Montreal - 300 rue Bridge Montreal, Québec - H3K 2C3 **VUE D'ENSEMBLE** Joignez-vous à l’une des meilleures équipes de vente au détail au Canada. Le **kiosque sans-fil à Costco - une filiale de Glentel, une organisation qui vaut plus d’un milliard de dollars**, offre une occasion d’associé.e...

  • Stagiaire, Ingénierie

    3 weeks ago

    Montréal, Canada Videotron Full time

    Description de l'entreprise Vidéotron, l’une des principales entreprises de télécommunication au Canada, entretient un lien unique et privilégié avec la population et est d’ailleurs tenue en haute estime par ces client-es étant l’entreprise de télécommunication la plus admirée des Québécois-es. Travailler chez Vidéotron c’est se joindre...

  • Assistant(E) Gérant(E)

    1 week ago

    Montréal, QC, Canada Le kiosque sans-fil à Costco Full time

    Marque: Le kiosque sans-fil à Costco Lieu: 1447 - Centre d'affaires d'Anjou - 7373 rue Bombardier Anjou, Québec - H1J 2V2 **VUE D'ENSEMBLE** Joignez-vous à l’une des meilleures équipes de vente au détail au Canada. SANS-FIL etc. est l’exploitant exclusif des kiosques sans-fil dans les entrepôts de Costco Wholesale partout au Canada. Exploité...

  • Associé(E) Aux Ventes

    1 week ago

    Montréal, QC, Canada Le kiosque sans-fil à Costco Full time

    Marque: Le kiosque sans-fil à Costco Lieu: 515 - Montreal - 300 rue Bridge Montreal, Québec - H3K 2C3 **VUE D'ENSEMBLE** Joignez-vous à l’une des meilleures équipes de vente au détail au Canada. SANS-FIL etc. est l’exploitant exclusif des kiosques sans-fil dans les entrepôts de Costco Wholesale partout au Canada. Exploité par Glentel Inc., une...

  • Associé(e) aux ventes

    2 days ago

    Montréal, Canada Kiosque sans-fil à Costco Full time

    *Mission**VUE D'ENSEMBLE*Joignez-vous à l’une des meilleures équipes de vente au détail au Canada, le kiosque SANS-FIL @Costco, un exploitant exclusif des kiosques sans fil dans les entrepôts Costco Wholesale partout au Canada. Exploité par Glentel Inc., une organisation de plus d’un milliard de dollars, le kiosque SANS-FIL @Costco cherche...

  • Associé(E) Aux Ventes

    1 week ago

    Montréal, QC, Canada Le kiosque sans-fil à Costco Full time

    Marque: Le kiosque sans-fil à Costco Lieu: 1447 - Centre d'affaires d'Anjou - 7373 rue Bombardier Anjou, Québec - H1J 2V2 **VUE D'ENSEMBLE** Joignez-vous à l’une des meilleures équipes de vente au détail au Canada. SANS-FIL etc. est l’exploitant exclusif des kiosques sans-fil dans les entrepôts de Costco Wholesale partout au Canada. Exploité...

  • Responsable Des Ventes Et Des Comptes Audiovisuels

    2 weeks ago

    Montréal, Canada Matrix Video Communications Full time

    **Résumé de l'entreprise**: Matrix Video Communications est une entreprise canadienne de solutions de production audiovisuelle et multimédia qui a été créée en 1994. Le rythme changeant de la technologie a créé un certain nombre d'opportunités ainsi que de défis, et nous sommes fiers d'avoir continué à travailler en équipe pour grandir et...