Program Support Specialist

2 months ago


Ottawa, Canada Algonquin College Full time

Department:
Academic Manager - Business and Media

Position Type:
Full-Time Support

Salary Range:
$36.29-$42.13-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
November 26, 2024

Length of Contract:
12 months

Posting Information

Posting Closing Date:
November 5, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:
The Program Support Specialist has the responsibility of coordinating the effective delivery of an assigned body of full time and part-time programs and courses. The Program Support Specialist provides administrative support to Academic Managers, facilitators and the PLAR office with any prior learning assessments. The incumbent is responsible for reviewing and making recommendations for facilitator assignments each term. The incumbent assists students and facilitators with non-academic matters regarding their courses. The incumbent works closely with Facilitators, Pathway Advisors, Program Support Officers and the Managers within AC Online, as well as liaises with other Schools and Faculties over issues of shared resources, jurisdiction and objectives.

Required Qualifications:
- Minimum three (3) year diploma/degree or equivalent in Business Administration;- A minimum of five (5) years’ demonstrated understanding of the delivery requirements of adult education is required;- A strong background in project management is essential with:
- A minimum of five (5) years’ experience in general clerical;-
- Extensive working knowledge Microsoft Office tools;-
- The ability to respond to client and/or College needs effectively and appropriately;-
- The ability to independently organize time and priorities in order to meet conflicting and concurrent deadlines in a rapidly changing environment is key to this position;-
- Excellent communication and public relations skills;-
- Excellent time management, records management and planning skills;-
- The ability to work independently and be a team player;-
- Speed and accuracy when processing documentation;-
- Experience in a high demand, customer service environment is essential.- This position is paid at Payband H
- Vacancy is for P21504

This position is eligible for remote work in conjunction with the College's _Flexible Work Arrangement_ Policy_.



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