Full-time Program Support Academic

1 month ago


Ottawa, Canada Algonquin College Full time

Department:
Academic Manager - Business and Media

Position Type:
Full-Time Support

Salary Range:
$31.05-$35.99-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
January 06, 2025

Length of Contract:
n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:
November 26, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:
The incumbent provides operational and administrative student-centered support to internal and external, domestic and international, full and part-time students within AC Online. Responsibilities include direct support to AC Online students through program/course communications, conflict resolution, record keeping, and Academic Manager support. Departmental and external stakeholder support includes client service-oriented duties. Incumbent must have excellent communication and organizational skills with the ability to work within a team environment or on an individual basis. The Program Support Officer acts as a liaison between Program Support Specialist, Student Advisors, Placement Officers, the Registrar’s Office, Resource Coordinator, Front Line Client Support, facilitators and Academic Managers. The incumbent supports the success of students by responding to and actioning inquiries related to delivery within a specified portfolio of courses and programs.

Required Qualifications:
- Minimum two (2) year diploma or equivalent in Office Administration, Client Service, or Business Administration related to the programs of study served by the AC Online Campus;- Minimum three (3) years' experience in Client/Student experience including strong communication skills, client service skills (oral and written), confidentiality, and the ability to maximize various tasks within inflexible deadlines. Working knowledge of Microsoft products. Working knowledge of student information systems. Ability to independently organize time and priorities in order to meet conflicting and concurrent deadlines in a rapidly changing environment is key to this position. The ability to work independently and as part of a team in a high-demand customer service environment is required;- Knowledge of Student Information Systems (SIS) and Customer Relations Management (CRM) software would be an asset;-
- Note and minute taking during meetings is considered an asset.
- This position is paid at Payband F
- Vacancy is for P02022

This position is eligible for remote work with on-site requirements of approximately three (3) to four (4) times a year in conjunction with the College's _Flexible Work Arrangement_ Policy_.



  • Ottawa, Canada Algonquin College Full time

    p>Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Academic Manager - Business and Media Full-Time Support Length of Contract: The incumbent provides operational and administrative student-centered support to internal and external, domestic and international, full and part-time students within AC...


  • Ottawa, Ontario, Canada Algonquin College Full time

    Algonquin College is seeking a highly skilled Program Support Academic Liaison to join their team. The estimated annual salary for this position is $**60,000**.Job OverviewThe Program Support Academic Liaison will provide operational and administrative student-centered support to internal and external students within AC Online. This role involves direct...


  • Ottawa, Canada Algonquin College Full time

    Department: Academic Access Centre Position Type: Full-Time Support Salary Range: $31.05-$35.99-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: November 25, 2024 Length of Contract: N/A Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration. Posting...


  • Ottawa, Canada Algonquin College Full time

    Department: Business Administrator's Office Position Type: Full-Time Support Salary Range: $36.29-$42.13-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: October 01, 2024 Length of Contract: N/A Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first...


  • Ottawa, Canada Department of Medicine Full time

    **Full Time Program Administrator III- Dermatology Civic Campus** **Description** The Program Administrator (PA) works under the direction of the Program Director of the Medical Education Program. The incumbent provides administrative support for the Division Medical Education Program and is an integral to ensuring timely, accurate and efficient service...


  • Ottawa, Canada Kinaxis Full time

    **About Kinaxis**: **Academic Program Manager**: **Job location**: This is a remote/hybrid position. You can work from home and be located anywhere in Canada. Please note if you are located in Ottawa you will be expected to work in a hybrid environment of 3 days per week in office. **About the team**: The Academic Program Manager is responsible for managing...


  • Ottawa, Canada Kinaxis Full time

    **About Kinaxis**: **Academic Program Manager**: **Job location**: This is a remote/hybrid position. You can work from home and be located anywhere in Canada. Please note if you are located in Ottawa you will be expected to work in a hybrid environment of 3 days per week in office. **About the team**: The Academic Program Manager is responsible for managing...


  • Ottawa, Canada Algonquin College Full time

    Department: Design Studies Position Type: Full-Time Support Salary Range: $36.29-$42.13-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: December 02, 2024 Length of Contract: N/A Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration. Posting Closing...


  • Ottawa, Canada Algonquin College Full time

    Department: Academic Access Centre Position Type: Full-Time Support Salary Range: $36.29-$42.13-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: October 21, 2024 Length of Contract: 16 Months Posting Information Posting Closing Date: September 26, 2024 Please note: jobs are posted until 11:59 pm on the job closing date. Job Description: ...


  • Ottawa, Canada Algonquin College of Applied Arts and Technology Full time

    h3>Part-time Adult Developmental Support Specialist (Appendix D-12 Months) Apply locations Ottawa Campus time type Part time posted on Posted 6 Days Ago job requisition id R169915 Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department: Academic Access Centre Position Type: Part-Time...


  • Ottawa, Ontario, Canada Nonprofit Academic Centers Council Full time

    Philanthropy and Nonprofit Leadership ProfessorshipThe School of Public Policy and Administration at Carleton University invites applications for a tenure-track appointment as Lead Academic in Philanthropy and Nonprofit Leadership. The successful candidate will participate in the delivery of the Master of Philanthropy and Nonprofit Leadership program.About...

  • Full-Time Professor

    3 months ago


    Ottawa, Canada Algonquin College Full time

    Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department:ICT, Applications & ProgrammingPosition Type:Full-Time AcademicSalary Range:Scheduled Weekly Hours:44Anticipated Start Date:January 02, 2025Length of Contract:n/aPosting InformationEmployees who are internal candidates, as defined by the...


  • Ottawa, Canada Algonquin College of Applied Arts and Technology Full time

    h3>Part-time Adult Developmental Support Specialist (12 Months)Apply locations Ottawa Campus time type Part time posted on Posted 7 Days Ago job requisition id R169907Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department: Academic Access CentrePosition Type: Part-Time SupportSalary Range:...


  • Ottawa, Canada Algonquin College Full time

    Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department:Academic Access CentrePosition Type:Full-Time SupportSalary Range:$36.29-$42.13-HourlyScheduled Weekly Hours:36.25Anticipated Start Date:October 21, 2024Length of Contract:16 MonthsPosting InformationThis job posting is now accepting...


  • Ottawa, Canada ALGON The Algonquin College of Applied Arts and Technology Full time

    p>Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department: Academic Access CentrePosition Type: Part-Time SupportSalary Range: $38.14-HourlyScheduled Weekly Hours: 20Anticipated Start Date: January 02, 2025Length of Contract: 12 monthsPosting Information: This job posting is now accepting...

  • Full-time Professor

    3 months ago


    Ottawa, Canada Algonquin College Full time

    Department: ICT, Applications & Programming Position Type: Full-Time Academic Salary Range: Scheduled Weekly Hours: 44 Anticipated Start Date: January 02, 2025 Length of Contract: n/a Posting Information Posting Closing Date: October 15, 2024 Please note: jobs are posted until 11:59 pm on the job closing date. Job Description: Salary Range: $73,079...


  • Ottawa, Ontario, Canada Canadian Academy of Sport and Exercise Medicine Full time

    Canadian Academy of Sport and Exercise Medicine is a world-renowned organization committed to providing exceptional sport and exercise medicine care. We are seeking passionate and experienced Sport and Exercise Medicine Physicians to join our esteemed team at the Fowler Kennedy Sport Medicine Clinic.The ideal candidates will provide specialized medical care...


  • Ottawa, Canada ALGON The Algonquin College of Applied Arts and Technology Full time

    p>Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department: Academic Access CentrePosition Type: Part-Time SupportSalary Range: $38.14-HourlyScheduled Weekly Hours: 4Anticipated Start Date: January 02, 2025Length of Contract: 12 monthsPosting Information: This job posting is now accepting...


  • Ottawa, Canada Algonquin College Full time

    p>Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.Department: Academic Access CentrePosition Type: Part-Time SupportSalary Range: $38.14-HourlyScheduled Weekly Hours: 4Anticipated Start Date: January 02, 2025Length of Contract: 12 monthsPosting Information: This job posting is now accepting...


  • Ottawa, Canada Algonquin College Full time

    Department: Academic Manager - LTS Position Type: Full-Time Support Salary Range: $36.29-$42.13-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: December 23, 2024 Length of Contract: n/a Posting Information Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration. Posting...