Inside Sales/customer Service Representative
3 days ago
**Pro Desk Sales Associate**
***
**Full-time, Permanent Position**
**For those of you with strong customer service skills and a passion for sales, this position is a great steppingstone for advancement to Outside Sales or even Store management in the building material supply industry. Employee advancement is the key to our success.**
Here at Herman's Pro Desk Sales Associates are the face of our local area store(s). You will be assisting Contractors and even homeowners with material selection and order entry. Our customer relies on our knowledgeable staff to assist them with the right products in a timely manner. Building a relationship and assisting our customers by identifying solutions using Herman’s Supply Company’s full product & service offerings. Servicing our customers’ needs is a top priority, and individuals in this role must have thorough knowledge across all departments. Strong & professional communication skills are a must. A H Pro Desk Sales Associate will enhance the customer experience and value of Herman’s Supply Company.
**About You**
- Are you looking for a career and advancement opportunities?
- Do you have strong customer service skills?
- Are you a team player, and enjoy working with others?
- Do you enjoy a fast pace environment?
- Are you continuously working on your Skill Development?
- Do you enjoy challenges and are performance driven?
- Do you have a strong work ethic?
- Are you reliable?
- Do you have strong attention to detail?
- Do you have strong interpersonal & Computer skills?
- Do you have a passion for the building material industry?
**Employee Benefits
- Overtime Hours
- Work-Life Balance
- Competitive Wages
- Commission Packages Available
- Dental, Vision, Health, Life, and Disability Benefits
- Room for advancement
**Job Summary**
You work with your customers to improve their business. Helping them win.
- Developing ongoing relations with customer of Herman’s Supply Company and our Suppliers
- Proactively driving sales, through existing customer growth and/or generating new prospects & leads
- Providing & managing customer pricing & quotes
- Handling inbound customer calls.
- Managing and developing an assigned customer base using our CRM
- Working with logistics to meet customer demands and requirements
- Meet or exceed sales goals while driving a strong customer experience
- Handle customer complaints in a positive and constructive manner
- Review and verify proper material is loaded and delivered and complete associated shipping paperwork
- Become highly knowledgeable in all products. Attend training courses as required by management concerning store procedures, and products.
- Strictly adhere to and comply with all health and safety rules, regulations, and legislation
Want to see us in action? Watch us in action click here.
Visit our Careers site: Click here
**Requirements**:
Successful team members must:
- Self-starter, and highly Motivated
- Having a valid G license, with clean abstract, an asset
- Have a strong customer service attitude and enjoy interacting with customers
- Intermediate to advanced analytical skills
- Strong organizational and presentation skills
- Ability to build working relationships
- Intermediate proficiency in the MS Office Suite is needed
- Flexible hours
- Provide a clean police background check
- Ability to follow oral or written instructions; read and acknowledge completion of work orders
**About Us**
A message from our President:
“I started as a general labourer at Herman’s Supply Company over 25 years ago, and over the years I worked my way up through many positions from General Labourer to Shipper Receiver, to Driver, to Salesperson, to Trainer, to Store Manager and now President. I understand the value of, and rely on, the remarkable employees who have advanced through our company.
As President, it is my vision to see a Driver Assistant with a strong work ethic become a Driver. I want to see a Driver become a Store Manager. I want to see employees grow throughout the organization. That is how you build a strong, knowledgeable winning team. This position will be filled by someone who is looking for more than a pay cheque. If you truly want a career and have the work ethic to back it, please apply”
HERMAN’S SUPPLY COMPANY is an international company known for its exceptional customer service and professionalism. Established in 1969, Herman’s Supply Company is a dynamic leader in the building material supply industry with locations in Canada and the USA. Our company goal is “Helping our Customers Win” it is very simple when we help others to win, we all win in the end.
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