Customer Business Manager

5 months ago


Remote, Canada Lamb Weston Full time

Title: Customer Business Manager

Location: Statewide Multi Use, CA

About Lamb Weston

Lamb Weston is a leading supplier of frozen potato, sweet potato, appetizer and vegetable products to restaurants and retailers around the world. For more than 60 years, we’ve produced innovative, inventive products that make life better for our customers and their customers.

Job Description Summary

Designs and implements programs for both Branded and Private Label sales to retail grocery and retail deli in assigned regional geography markets. Selling direct to major retailers, wholesalers, and distributors. Building relationships with retail account, wholesalers, and distributor including top management, merchandising, accounting, advertising, operations, logistics and finance. Collaborates with internal sales development and marketing teams to achieve sales objectives. Develops and manages sales plans and ensures equitable disposition of customer problems. Prepares sales and financial reporting. May act as the quality liaison between producer and customer. May be assigned to special markets/complex product lines that require significant client relationship skills.

**Job Description**:
- Delivers sales goals using appropriate resources available, balancing volume and profit goals and managing a dynamic environment to achieve results.- Develops and delivers ambitious, articulate, consultative, fact-based selling proposals and presentations leveraging key insights with poise and confidence.- Interfaces across functions at the customer to develop mutually beneficial programs and actionable solutions.- Develops joint scorecards with strategic business partners to measure plan success.- Incorporates financial resources (trade & shopper marketing) into the planning process to drive market share.- Develops action plans which define strategic and tactical initiatives for the customer in accordance with customer segmentation and aligned with Lamb Weston strategic direction.- Maximizes the ROI to Lamb Weston on new product and brand introductions.- Anticipates and addresses execution issues/objections before they become a problem.- Leads cross-functional collaboration internally and externally.- Continually monitors and evaluates customer/marketplace insights to anticipate opportunities.

Basic & Preferred Qualifications- Minimum BA/BS degree, MBA desirable- Minimum of 8 years progressive sales experience, to include account management in the Retail Grocery Channel- Experience with Natural, Club and eCommerce channels preferred- Sales management experience in the management of multiple product categories and customers.- Experience calling on retail headquarters- In-depth knowledge in sales, trade and marketing concepts and methods- Strong skills in development and maintenance of customer relations and promotions management- Capable of effectively interpreting and using multiple information resources to develop strategies and tactics-
- Able to establish and maintain strong internal and external working relationships- Strong interpersonal and directing skills- Proven fiscal responsibility- Travel up to 50%- Valid US driver’s license and ability to meet Company driving standards

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
- Health Insurance Benefits - Medical, Dental, Vision- Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts- Well-being programs including companywide events and a wellness incentive program- Paid Time Off- Financial Wellness - Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance- Family-Friendly Employee events- Employee Assistance Program services - mental health and other concierge type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Job Requisition ID: Req-232911

Time Type: Full time
- Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law_


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