Director of Field Performance

5 months ago

Quebec Province, Canada Subway Full time

Director of Field Performance

**Region**: Quebec

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.
Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

**About the Role**:
We have an exciting opportunity to support our Canadian team as a Director of Field Performance based in Quebec. The Director of Field Performance will lead and set goals for a team of 7-8 Managers, Franchise Performance. Managing a book of business of 400-500 restaurants. In addition to the responsibilities outlined in assigned territory, coach Subway franchise owners on increasing sales and profitability and thereby enabling them to grow their portfolio. Works with senior leadership team to define the group's strategic objectives; translates the group's objectives into centralized operational priorities and plan. Partners with Business Unit leaders and operational teams to define necessary budget, resourcing and logistics management needed to effectively support planned restaurant openings, projected sales, and new product/innovation implementations. Leads resourcing and planning coordination across operations support, shared services (e.g., franchise sales, leasing, construction, and equipment/design) and each of the Brand operations teams to ensure alignment and operational support for the franchisees.

**Responsibilities include but are not limited to**:
Building Sales & Profits
- Ensures Managers, Franchise Performance are imparting SOPs guidance and education during Restaurant Visits: through shadowing, training, and demonstration, leads team to support SUBWAY restaurants using the PBE model.
- Reads and reviews monthly evaluations performed by the Managers, Franchise Performance to ensure they are consistently documenting adherence to Company standards, improvements made, areas of opportunity, direction on how to improve and goal setting.
- Coaches and trains the team to effectively evaluate how the restaurant is performing compared to SUBWAY policies and procedures, analyze sales, and cost data and provide specific customized direction to improve in these areas. Drive single unit sales, multi-unit sales and development plans to ensure company goals are met.
- Lead meetings with their team to help prioritize opportunities and continued advancement in the organization.
- Train and mentor other field team members in different territories outside their own.
- Fully understand the current business climate of the hospitality and QSR industry and ability to adapt to new initiatives.
- Reviews marketing plans and tracking performance of team. Oversees training programs within the territory to strengthen operations.

Building Relationships
- Develop productive working relationships with franchisees, territory team members, HQ employees, other RMPs and Territory Directors.
- Coach and counsel franchisees & MUO's to reach individual store and territory goals. Train franchisees, managers, and store employees regarding Company goals and initiatives.
- Attends local SFAFT events and additional business meetings as needed.

Building Team
- Manages a team of Managers, Franchise Performance by giving on going guidance and support, continuous feedback, and one-on-one job training.
- Assist in reaching territory goals by guiding each Managers, Franchise Performance to effectively influence in their assigned area including but not limited to store operations, store profitability, sales building, and marketing.
- They will also onboard new hires as well as oversee their training in the field.

Self-Development
- Applies designated training programs to develop new skills.
- Participates in all scheduled training classes, including on-line Sonexis training, be available to travel to training sessions in Shelton, field meetings, conventions, and staff meetings as well as other company territories.

**Qualifications**:

- Bachelor’s degree in business administration, Hospitality Management.
- 5 Years of overall experience required to be successful in this position.
- 5 Years of experience required to successfully manage staff.
- Bilingual in French and English required.
- Excellent written and oral communication.
- Ability to problem solve on a large scale with a regional area of restaurants.
- High level skillset with the ability to identify potential profit wins and losses through business reviews.
- Must be

  • Manager Franchise Performance

    5 months ago

    Quebec Province, Canada Subway Full time

    Hungry for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. We are looking for Manager, Franchise Performance to support the Canada territory. The Manager, Franchise Performance will provide strategic business direction and alignment in order to influence Subway franchise owners in maximizing...

  • Mgr- Franchise Performance

    5 months ago

    Quebec Province, Canada Subway Full time

    l'un des principaux franchiseurs QSR mondiaux, pour identifier son prochain responsable, Franchise Performance. Cette personne sera responsable du partenariat avec les franchisés pour les aider à s'améliorer et à réussir. Ils définiront les meilleures pratiques, coacheront l'équipe et amélioreront les systèmes actuels. Ce rôle essentiel...

  • Director - Shop & Field Services

    5 months ago

    Quebec City, Canada 1300-Applied Industrial Technology Full time

    Applied Industrial Technologies is currently seeking a qualified and motivated individual to fill the position of **Director - Shop & Field Services** for all of Canada. The location is flexible for any metropolitan area our Applied Regional Shops operate in**:Greater Vancouver Area (Surrey), Calgary, Edmonton/Nisku, Saskatoon, Greater Toronto Area,...

  • Manging Director

    6 months ago

    Quebec Province, Canada Valsoft and Aspire Operating Group Full time

    **Aspire Software is seeking a new Managing Director (MD) **to operate one of our Software businesses and potentially a vertical **in US/Canada!** This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical. As leader and manager of a Business Unit, you will be responsible...

  • Director, Disability Management

    1 week ago

    Quebec, Canada iA Groupe financier iA Financial Group Full time

    p>Operational Risk Management / Permanent / Montreal, Quebec or Toronto / French & English The Non-Financial Risk Management team is looking for a director to organize and oversee the management team in charge of the Internal Control Over Financial Reporting Program. The director will be committed to ensuring the success of the program in terms of expected...

  • Group Managing Director

    6 months ago

    Quebec Province, Canada Valsoft and Aspire Operating Group Full time

    **Aspire Software is looking to hire a** **Group Managing Director** to operate a portfolio of software businesses in Canada! This position provides critical operational leadership to a portfolio of companies within a growing software vertical. As leader and manager of a portfolio, you will be responsible for developing and implementing the business's...

  • Director, Disability Management

    1 week ago

    Quebec, Canada iA Financial Group Full time

    ul>Office: 2200 McGill College AvenueJob category: Business Administration, Finance and AccountingOperational Risk Management / Permanent / Montreal, Quebec or Toronto / French & EnglishThe Non-Financial Risk Management team is looking for a director to organize and oversee the management team in charge of the Internal Control Over Financial Reporting...

  • Field Service Technician

    5 months ago

    Quebec Province, Canada Engel North America Full time

    **ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees.** **Do you have what it takes to spur...

  • Account Manager

    5 months ago

    Quebec Province, Canada Quadra Chemicals Ltd. Full time

    **Position: Account Manager - Performance Adhesives & Specialties** **Territory: Quebec, Maritimes & Eastern Canada** **Status: Full-time, Permanent (1)** If you are committed to excellence and have answered yes to all these questions, you belong at Quadra. This is a great opportunity for you to come play a key role in our Performance Adhesives &...

  • Account Manager

    5 months ago

    Quebec Province, Canada Quadra Full time

    **Position**: Account Manager - Performance Adhesives & Specialties **Location**: Montreal, Montreal and other Quebec regions **Territory**: Province of Quebec and Maritimes **Status**: Full-time, Permanent Overview About your future team Main responsibilities of the Account Manager - Performance Adhesives & Specialties: - Promoting our portfolio of...

  • Field Inspector

    5 months ago

    Quebec Province, Canada Suncorp Valuations Full time

    FIELD INSPECTOR (BILINGUAL) QUEBEC At Suncorp Valuations, everything we do is designed to achieve our Customer Brand Promise of ON TIME, CREDIBLE and PROFESSIONAL. For over 60 years, we have earned our clients’ trust by consistently meeting their expectations. We do this by hiring the very best employees and providing them with performance based rewards,...

  • Field Technical Support Representative for Page

    1 week ago

    Quebec Province, Canada Hewlett Packard Full time

    Would you like to join a business that is transforming the printing industry from analog to digital? HP’s Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring 12 Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP’s Pagewide business in the United...

  • Field Technical Suppport Associate 3

    2 months ago

    Quebec Province, Canada Hewlett Packard Full time

    **Job Summary** This role is responsible for leading technical support for end users and authorized service providers, utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support....

  • Field Service Technician

    5 months ago

    Quebec Province, Canada MULTIVAC Canada Inc. Full time

    **Titre du poste**:Technicien de service **Résumé**: Ce poste est responsable du dépannage, de la réparation et de l'installation des machines MULTIVAC et potentiellement des équipements de tiers au Canada. Former les clients sur : Le fonctionnement, l'entretien et la sécurité des machines et de promouvoir de bonnes relations avec les clients....

  • Field Service Technician

    7 months ago

    Quebec Province, Canada Diebold Nixdorf Full time

    Performs basic installation and minor repairs on DN products and services, including maintenance for ATMs, retail point of sale equipment and related PC and PC peripherals. Provides scheduled cleanings and other basic maintenance on conventional products such as locks, vaults and related. Position is in Quebec City QC

  • Divisional Sales Manager

    6 months ago

    Quebec Province, Canada Pandora Jewelry Full time

    As the largest jewellery company in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a...

  • Administrative Officer

    5 months ago

    Quebec Province, Canada Cree School Board Full time

    NATURE OF WORK The position of Administrative Officer encompasses the performance of the management duties pertaining to the technical and administrative activities for the office of the Department of Higher Learning. CHARACTERISTIC FUNCTIONS Working closely with and supporting the Director of Higher Learning, the Administrative Officer is generally...

  • Director of On-site Technology Management

    1 month ago

    Quebec, Canada Eddyfi Technologies Full time

    p>Are you up for a challenge in the world of high-tech? Eddyfi Technologies is looking for a Director, Electronics Production to join our team. Your daily life: We are looking for a humble, hungry, and experienced leader to fill the position of Director, Electronics Production. li>Plan, organize, and monitor production operations to ensure that set...

  • Coordinator of Iiyiyiu Chiskutimaachaawin

    7 months ago

    Quebec Province, Canada Cree School Board Full time

    **INTERNAL AND EXTERNAL POSTING**: Priority shall be given to qualified Cree beneficiaries **SUMMARY DESCRIPTION**: **Overview of **iiyiyiuiyihtiwin Research and Development Department** iiyiyiuiyihtiwin is Cree ways of Knowing, Doing, and Being. The iiyiyiuiyihtiwin Research and Development Department’s role is to strengthen and support our iiyiyiu ways...

  • Field Service Technician

    6 months ago

    Quebec Province, Canada Biesse Group Full time

    Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, shipbuilding and aerospace industries. It invests on average 14 million Euros per year...