Receptionist

5 months ago


Toronto, Canada Rosedale Wellness Centre Full time

**ABOUT US**

Rosedale Wellness Centre is an award-winning wellness clinic featured on BlogTo and GlobalTV. Established in 1989 the Rosedale Wellness Centre has become one of Canada's leaders in providing quality care and innovative wellness programs for the community. With over 40 practitioners under one roof, Rosedale Wellness Centre provides a magnitude of different services. Some of the services include Chiropractic, Physiotherapy, Athletic Therapy, Naturopathy, Massage Therapy, Acupuncture, and Personal Training.

Rosedale Wellness Centre is currently looking for 1 dedicated and hard-working receptionist to join their busy downtown wellness centre.

**Must be able to work Friday 11:30am-7:30pm, Saturdays 9:00am-5:30pm, Sunday 10am-5pm and Monday and Tuesday 11:30am-7:30pm,**
- Responsible for the front desk customer service, patient intake, reception of a health centre to ensure both a smoothly functioning office and excellent patient relations
- Working with others in a team environment
- Professional communication at all times
- Reception for a Large Wellness clinic with multiple health practitioners and disciplines.
- Welcome new and existing patients and visitors in a very friendly, welcoming, approachable manner
- Receive high volume of phone calls and be able to prioritize calls and real-time patient interaction
- Operate point of sale transaction terminal for accepting cash, credit and debit payments
- Schedule patients for treatments, laboratory tests, medical examinations, and consultations
- Relay information to patients regarding preparation for laboratory tests and examinations
- Answer telephone, screens callers, relays messages
- Open, sort and screen mail
- Operate computer to access electronic medical records, schedules and other basic office support software.
- Scan and upload sensitive medical documents
- Use automated systems to access, enter, and edit patient information

**Qualifications**:

- Attention to detail is critical
- Must be able to work well without constant supervision
- Must be able to use professional communication over phone, written word, and in person
- Very strong computer proficiency and the ability to multi
- Knowledge of Juvonno is an asset
- Complete fluency in the English language, including excellent spelling and grammar

**Salary**: $16.75-$18.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Toronto, ON M4W 1B7: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person


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