Program Assistant

3 weeks ago


London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: Level M

**About Western**:
**About Us**:
Western’s Local Government Program (LGP) is an academically grounded professional graduate program designed for current and aspiring managers in the Canadian Local Government Sector. It offers the only graduate degree programs in Canada that focus on local government management. The LGP is an interdisciplinary program that integrates training in public sector management techniques with the broader understanding of politics and the public sector that is essential for local government executives.

**Responsibilities**:
**Qualifications**:

- Education:
- 2 year community college diploma in Business Administration or a related field
- Experience:
- 3 years’ experience providing administrative support and customer service
- Experience coordinating the logistics of specialized programs and/or events is preferred
- Previous work experience in an academic setting would be an asset
- Knowledge, Skills & Abilities:
- Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
- Demonstrated ability take initiative, to work independently and follow through on work assignments
- Competency to maintain confidentiality and treat sensitive information with discretion
- Ability to establish rapport with people from diverse backgrounds
- Demonstrated ability to understand and resolve external and internal partner issues
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Ability to multi-task and maintain an organized and effective personal work environment
- Adapts readily and effectively to changing priorities and demands
- Personable and courteous in working relationships with colleagues, faculty members, students and the public
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Strong mathematical and analytical skills to complete accurate calculations
- Ability to work independently and effectively as a member of the team to achieve department goals
- Intermediate proficiency in using Microsoft Office Word, Excel and databases (e.g. PeopleSoft) preferred
- Previous experience with Adobe and web design software (e.g. DreamWeaver) and social media platforms preferred**Union Statement**:
**Western Values Diversity**:
**Please Note**:
**Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's **COVID-19 Vaccination Policy**.**

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.


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