Customer Service Representative

5 months ago

Ayr, Canada Liftsafe Group of Companies Full time

**Company Description**:
Liftsafe Group of Companies is a privately owned company that designs, builds, inspects and maintains lifting, material handling, and fall protection systems equipment.

**Job purpose**

The purpose of the Customer Service Representative is to manage various administrative and support tasks including lead logging, handling phone inquiries, preparing tender documents, and performing additional administrative duties as assigned. This role supports the Sales department and works closely with multiple teams to ensure efficient operations and successful project submissions.

**Duties and responsibilities**

The primary duties and responsibilities of the Customer Service Representative include, but are not limited to, the following:

- Manage incoming phone calls and direct them to the appropriate personnel or department.
- Handle customer inquiries and provide accurate information regarding services and products.
- Act as backup/vacation coverage for service advisors
- Maintain a log of phone inquiries and follow up as necessary.
- Updating client inventory in software system
- Manage the inbound lead process including vetting and logging leads.
- Maintain a detailed and organized log of all leads.
- Analyze lead data to identify trends and opportunities for business development.
- Monitor bidding sites to identify potential opportunities for the company to bid on.
- Prepare and organize tender documents, ensuring all submissions are comprehensive and accurate.
- Coordinate with various departments to gather necessary information for tender submissions.
- Ensure all tender documents are submitted on time and meet all requirements.

Additional Admin Tasks as Assigned:

- Perform general administrative tasks to support the Sales department and other teams as needed.
- Assist in the preparation and maintenance of various reports and documents.
- Organize and maintain electronic and physical filing systems.
- Support senior management and other teams with business development activities.

**Qualifications**

Qualifications include:

- Post-secondary education in Business Administration, Engineering, Construction Technology, or a related field.
- 3 years of experience in a similar role, preferably with experience in proposal writing
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Knowledge of/experience in accounting is an asset
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite and the ability to learn new software quickly.
- Strong analytical skills and attention to detail.
- Ability to work independently and as part of a team.
- Valid Driver’s license and clean abstract

**Working conditions**

Working conditions include:

- Office setting
- Frequent use of computer and office equipment

**Physical requirements**

Physical requirements of this role include:

- Ability to sit for extended periods of time
- Accurate typing speed of 60 words per minute
- Able to lift up to 20 lbs on a regular basis

  • Customer Service Representative

    3 weeks ago

    Ayr, Canada Pilot Company Full time

    We are seeking a Customer Service Representative to join our team at Pilot Company. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring that our guests have a great experience.The estimated salary for this role is $18-$20/hour, depending on location and experience. Job Description:Provide fast,...

  • Customer Service Representative

    7 months ago

    Ayr, Canada Aevitas Inc. Full time

    We are currently hiring for the position of **Customer Service Representative** at our Ayr, Ontario location. This is a full-time, permanent role with a complete compensation package that includes: **Comprehensive Benefits Package**: Encompassing prescription drug coverage, extended health benefits, dental, and optical coverage. **Retirement Planning**:...

  • Csr (Customer Service Representative)

    6 days ago

    Ayr, Canada JBT Transport Inc. Full time

    **JBT Group of Companies** is seeking a professional Customer Service professional to join our team located in Ayr, ON. The position is permanent full-time and offers a competitive pay package with company benefits after 90 days. **Responsibilities**: **Key Responsibilities**: - Enter, dispatch, track, complete and file orders daily. - Interact with...

  • Claims Representative

    7 months ago

    Ayr, Canada Ontario Mutuals Full time

    **CLAIMS REPRESENTATIVE - Auto Physical Damage** Ayr Farmers Mutual Insurance Company has an opportunity for a Claims Representative to join our team of insurance professionals. **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over...

  • Business Development Representative

    2 days ago

    Ayr, Canada The Liftsafe Group of Companies Full time

    PARCS, a member of the Liftsafe Group of Companies, is looking to add a Business Development representative to the team! The Business Development representative will assist in maximizing revenue potential for PARCS. S/he does this by partnering with internal team members and seeking out new customers. The primary duties and responsibilities of the Business...

  • Equipment Representative Central Ontario

    1 month ago

    Ayr, Canada Darch Fire inc Full time

    **THE COMPANY** **SUMMARY OF THE POSITION** The Equipment Sales Representative will be developing the territory in Central Ontario. In this position you will be responsible for meeting with customers, assessing their needs for equipment and services. You will be developing solutions, financial proposals, presenting/demonstrating our products, and...

  • Technical Sales Representative

    6 months ago

    Ayr, Canada Liftsafe Full time

    **Company Description** Liftsafe Group of Companies is a privately owned company that designs, builds, inspects and maintains lifting, material handling, and fall protection systems equipment. **Role Description** Liftsafe Group of Companies is hiring for a Technical Sales Representative who will be responsible for meeting sales objectives, building...

  • Technical Sales Representative

    4 months ago

    Ayr, Canada Liftsafe Group of Companies Full time

    **Company Description**: Liftsafe Group of Companies is a privately owned company that designs, builds, inspects and maintains lifting, material handling, and fall protection systems equipment. **Job purpose** Technical Sales Representative are skilled sales personnel who specialize in scientific or technological products. The role of a technical sales...

  • Financial Services Representative Ii

    7 months ago

    Ayr, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    4 days ago

    Ayr, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Advisor

    7 months ago

    Ayr, Canada QuickTruck Lube Full time

    **Quick Truck Lube is seeking a Customer Service Advisor with the following qualifications**: - Must be able to multi-task, and capable of working in a fast pace environment. - Computer skills and strong organizational skills are required. - Greeting customers and enhancing the customer service experience. - Excellent communication skills required. - Must...

  • Customer Service Advisor

    7 months ago

    Ayr, Canada QuickTruck Lube Full time

    **Quick Truck Lube is seeking a Customer Service Advisor with the following qualifications**: - Must be able to multi-task, and capable of working in a fast pace environment. - Computer skills and strong organizational skills are required. - Greeting customers and enhancing the customer service experience. - Excellent communication skills required. - Must...

  • Financial Services Representative Ii

    6 months ago

    Ayr, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Sales Representative

    6 months ago

    Ayr, Canada OPENLANE Full time

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful.- We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.- We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.- And we’re an...

  • Claims Representative

    6 months ago

    Ayr, Canada Ayr Farmers Mutual Insurance Company Full time

    Ayr Farmers Mutual Insurance Company has an opportunity for a Claims Representative to join our team of insurance professionals. **About Ayr Farmers Mutual** Ayr Farmers Mutual is a financially strong, Policyholder owned and progressive property and casualty mutual insurer with written premiums of over $46 million annually. We offer farm, residential,...

  • Ft Crop Inputs Custom Applicator

    3 months ago

    Ayr, Canada Central Ontario FS Full time

    FT Crop Inputs Custom Applicator - Central Ontario FS - Ayr, ON **Central Ontario FS, a division of GROWMARK, Inc**., is a great company to work for, large enough to offer solid career opportunities and great benefits, but with a friendly, personal feel.- At **Central Ontario FS**, we specialize in agronomy, energy products and grain marketing. We are...

  • Dispatcher/customer Service

    7 months ago

    Ayr, Canada Team Logistics Inc. Full time

    We are seeking a experienced inbound/outbound dispatcher. Monday to Friday 8am - 5pm. Customs experience is required. **Benefits**: - Dental care - Extended health care - Life insurance Schedule: - Day shift - Monday to Friday Work Location: In person

  • Customer Service Advisor

    6 months ago

    Ayr, Canada QUICK TRUCK LUBE Full time

    **Quick Truck Lube is seeking a Customer Service Advisor with the following qualifications**: - Must be able to multi-task, and capable of working in a fast pace environment. - Terms of employment Permanent, Full time 35 to 48 Hours / Week, 6 days a week Monday to Saturday - Computer skills and strong organizational skills are required. - Greeting customers...

  • Service Plumber

    4 days ago

    Ayr, Canada Priority Mechanical Services Ltd. Full time

    Plumbing Service Technician/Installer **Reports To** Service Manager **Job Summary** The Plumbing Service Technician/Installer, under the direction of the Service Manager will be responsible for adhering to established safe working procedures and wear the proper safety equipment at all times. This position will ensure high standards of workmanship and...

  • Junior Service Technician

    2 months ago

    Ayr, Canada Priority Mechanical Services Full time

    **Job Summary** The Junior Service Technician/Installer, under the direction of the Scheduler and Lead Service Technician, will be responsible to train under Lead Service Technicians to perform HVAC services to customers and clients. The Service Technician/Installer must possess high school diploma, GED, or equivalent and G2/G1 gas license. No previous...