Key Account Manager
7 months ago
Job ID: 486287
Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.
**Position Responsibilities/Functions**
- Cultivate and develop opportunities to incorporate safe work practices into daily working routine; assist others in identifying and adhering to established safety procedures; be mindful of potential safety issues and report them immediately to a Supervisor, Safety Committee member or Group Health and Safety Manager
- Prospect hardscape, big box and masonry (e.g. Be On Stone) sales opportunities on a regular basis by leveraging existing relationships, reviewing industry lead sources (i.e. Key Fax), attending industry association and seminars
- Profile consultants, determine their propensity for our product line, identify competitive opportunities, create and follow an account plan for each client
- Conduct information sessions (lunch ‘n learns) promoting the use of our hardscape and masonry products to potential customers such as building architects, structural engineers, and developers/builders, as well as educational institutions
- Train designers with respect to the inventory product line and technical information. The objective is to create a specification ‘template’ standard for future projects along with an environment of ‘transactional’ sales
- Educate Design-Build Contractors, General Contractors, Construction Managers and Contractors regarding our product, the performance characteristics of the product line and the value-added services that the company offers. Further, educate design engineers on the use of masonry design software
- Track won and lost orders, compiling reasons for success or loss. Use success analysis to increase profitability of future sales and develop transactional sales. Use Loss Analysis to create strategic action plans to reduce future losses
- Ensures inventory level of marketing literature (catalogues, brochures, etc.) is maintained and proactively monitors in anticipation of upcoming events, shows and presentations
- Collects feedback from customers and key industry contacts and shares with sales team and management for strategic planning purposes
- Creates a positive corporate profile and maintains key industry & industry-related relationships by utilizing and expanding networking opportunities
- May provide technical support at the request of architects and engineers relating to the design and specification of products
- Review project specifications to ensure correct specification of products. Investigate possible sales on projects where alternate products may be specified
- Review designers’ current design options on specific projects with the objective of stimulating the creativity of designers to use our products
- Construct and maintain displays in stores and in dealers’ yards
- Other duties as may be assigned from time to time
**Position Knowledge**
- Basic understanding of the subcontractor and negotiated contractor (design build) sales approach
- Ability to deliver effective presentations
- Excellent relationship management /Communication skills both internally and externally
- Time Management and multi-tasking skills
- Excellent organizational and analytical skills
- Ability to prioritize and problem solve
**Position Experience/Education/Abilities**
- 10+ years sales experience (preferred)
- Experience using Salesforce (CRM) is considered an asset
- Post-secondary education in a technical or business school
- Intermediate computer skills in Microsoft Office including excel and PowerPoint
- Ability to read and interpret construction drawings and specifications
- Must be able to intermittently lift-up to sixty (60) pounds without assistance
- Must be able to operate hand and power tools to construct display
**What CRH Offers You**
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
**About CRH**
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities
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