Household Goods Coordinator
6 months ago
**Company Overview**
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.
**Job Summary**
As a Household Goods Coordinator, this position is responsible for coordinating the transportation of our customer goods. This includes coordinating the on-site loading and packing of belongings as well as the unloading of goods at the warehouse. This position must be able to adapt to strict timelines and coordinate the logistics of the entire move.
**Duties and Responsibilities**
- Coordinate the moving schedule and timeline with staff and workers
- Assist in the moving operations ensuring all cargo is handled according to company quality and safety standards
- Arrange for the transportation of goods, for both import and export shipments
- Provide exceptional customer service, and resolve any issues and customer complaints immediately
- Practice safe moving procedures, identify potential hazards and recommend improvements where necessary to ensure operations are conducted in a safe, orderly manner
- Load the furniture and belongings of our customers onto the vehicle and unload at destination
- Ensure all cargo is secured and properly packaged for transport
- Attend at both customers’ residence as well as company facility to prepare goods for shipping
- Operate company vehicles including cargo vans, small trucks
- Use of machinery including forklifts, pallet jacks, etc.
- Various other duties as may be required
**Qualifications**
- 1 to 3 years of experience in similar roles
- Hold class 5 driver's license
- Ability to comfortably operate 3 or 5 ton commercial vehicles (able to drive with your class 5 driver's license, no special license is required
- Working knowledge of operations, warehouse management, and transportation management
- Ability to lift and move products of various sizes and weight (up to 50lbs)
- Ability to interpret and act upon complex instructions
- Solid project management skills are essential
- Strong sense of professionalism
- Good work ethic and capable of handling repetitive tasks
- Fluent in English and Japanese
- Able to work long, inconsistent hours when needed
***What We Offer**
- Health Benefits (Medical, Dental & Vision Coverage)
- RRSP/DPSP Plan with company matching
- Paid Time Off (vacation & sick time)
- Opportunities for career growth and skill enhancement
**_
We thank all applicants for their interest in a career with Nippon Express. Please note only those who are selected for further consideration will be contacted for an interview._**
**_ Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._
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