Customer Developing Manager, Google Cloud

2 days ago

Toronto, Canada Google Full time

**Minimum qualifications**:

- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 3 years of experience in people management.
- Experience in leading a technical team in a cloud computing environment, or a similar customer facing role (e.g., Professional Services, Solutions Architect or Systems Development team).

**Preferred qualifications**:

- MBA or Master's degree in Computer Science.
- Experience serving in the capacity of a pre-sales, customer-facing field developing manager, with the ability to build trusted relationships with internal teams and external customers.
- Understanding of on-going technology trends and innovations.
- Knowledge of Big Data, PaaS, SaaS, IaaS, public cloud, related industry and technical concepts.
- Ability to craft a message for a given audience.

**About the job**:
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Collaborate with Business and Customer Developing management to determine proper staffing levels to support annualized business goals, establish job requisitions, and lead interview team to fill open positions.
- Assess CE team’s go-to-market readiness, identify gaps in CE preparedness, and build plans to ensure the CE team is properly trained and equipped to successfully perform in support of annualized business goals.
- Work with Google Cloud Business team leadership to identify, qualify, and prioritize coverage for business opportunities. Participate in periodic opportunity review meetings providing insight into how to best secure technical success.
- Work with the sales account team, customer support, product management, customer solutions, and development to resolve product problems affecting customer satisfaction.
- Travel up to 50% of the time.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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