Technical Writer, Google Cloud
4 months ago
**Minimum qualifications**:
- Bachelor's degree in a relevant field, or equivalent practical experience.
- 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
- Experience writing for the web and with Markdown, HTML, CSS, or JavaScript.
**Preferred qualifications**:
- Experience with Developer Operations or Cloud Operations technologies.
- Experience producing technical documentation for a technical audience.
- Excellent communication and teamwork skills and excellent initiative.
- Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment.
**About the job**:
Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.
You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**:
- Write technical documentation for developers including concept docs, how-to guides, and API reference documents.
- Design and organize documentation sets for new features.
- Rewrite and reorganize existing documentation to improve the customer experience.
- Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills.
- Manage complex documentation projects, and take responsibility for the quality of the documentation.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
-
Technical Writer, Cloud Functions, Serverless
7 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks). - Experience in cloud technologies (e.g., Serverless Compute, Event-driven...
-
Technical Writer, Foundation Services
2 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in a relevant field, or equivalent practical experience. - 4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks). - Experience writing for the web and with Markdown, HTML, CSS, or JavaScript. **Preferred...
-
Technical Account Manager, Google Cloud
7 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. - 10 years of experience architecting, developing, or maintaining cloud solutions in cloud environments. - 3 years of experience with scaling, mentoring, and managing a technical team. **Preferred...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 3 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs. - Experience supporting customers in cloud operations (e.g.,...
-
Toronto, Canada Google Full timeMinimum qualifications: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 3 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...
-
Technical Account Manager, Google Cloud
2 weeks ago
Toronto, Canada Google Full timeMinimum qualifications: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience - 3 years of experience in a customer-facing role, interfacing with executive stakeholders and driving customer technical implementations - Experience supporting customers in cloud operations, launch/capacity...
-
Technical Account Manager, Google Cloud Consulting
5 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. - 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...
-
Associate Technical Account Manager, Google Cloud
3 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...
-
Technical Sales Specialist Manager, Google Cloud
7 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, a related field, or equivalent practical experience. - 3 years of experience in people management. - Experience as a technical sales engineer in a cloud computing environment or other customer-facing role, or working as a member of a professional services or systems engineering...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. - 15 years of experience in a professional services practice lead role, or in architecting, developing or maintaining cloud solutions, and client management. - Experience managing a team of Managers and Individual...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 6 years of experience with cloud native architecture in a customer-facing or support role. - Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. **Preferred qualifications**: - Experience prospecting, and building and...
-
Engagement Manager, Google Cloud
7 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Math, a related technical field, or equivalent practical experience. - 9 years of experience in customer-facing roles, interfacing with executive stakeholders and driving/managing/delivering IT technical implementations, transformation programs, or other initiatives. - Experience...
-
Cloud Customer Experience Lead, Google Cloud
3 weeks ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 15 years of customer-facing experience, working with executives, and driving customer development programs. - Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time...
-
Toronto, Canada Google Full timeMinimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience with Machine Learning model development and deployment. Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.) and using machine learning...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architecture in a customer-facing or support role. - Experience with "Big Data" technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL,...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. - Experience with scaling, mentoring, and managing a technical team. - Experience architecting, developing, or maintaining cloud solutions in cloud environments. **Preferred qualifications**: - MBA or Master’s...
-
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 6 years of experience with cloud native architecture in a customer-facing or support role. - Experience with Machine Learning model development and deployment. - Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.) and using machine...
-
UX Researcher, Foundation Services, Google Cloud
2 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - 4 years of experience in an applied research setting, or similar. - 1 year of experience conducting foundational research. **Preferred qualifications**: - Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or...
-
Delivery Executive, Google Cloud
7 months ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, a similar field, or equivalent practical experience. - 15 years of experience delivering digital transformation projects to global organizations. **Preferred qualifications**: - MBA or Master's degree in Computer Science or a related technical field. - Experience leading cloud-based...
-
Conversational Ai Consultant, Google Cloud
1 month ago
Toronto, Canada Google Full time**Minimum qualifications**: - Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience. - 3 years of experience project managing and delivering technical solutions. - Experience in cognitive AI, NLU, speech to text, text to speech and machine learning. **Preferred qualifications**: -...