Quality Improvement

5 months ago

Toronto, Canada Long Term Care Home Full time

**Job Posting**

**Full-time Quality Improvement & Education Manager**

**POSITION**: Full-time Quality Improvement & Education Manager (RPN)

**STATUS**: Full Time - Permanent.

**REQUIRMENTS**:Please know that proof of REQUIREMENTS must be provided along with resume.

This position requires a:
1. a practicing licensed Registered Practical Nurse (RPN)

2. Provide proof of a current CNO Registration Number: entitled to practice with no restrictions/limitations.

3. Work Experience in a Canadian HealthCare setting

**NOTE: Only Applications with proof of CNO Registration License number will be considered for further review.**

**Department**: Management (non-union)

**Location**:Rekai Centre at Wellesley Central Place

**Reporting to**: Director of Informatics, QI, and Education

**Job Summary**:
The Quality Improvement & Education Manager is responsible for planning, organizing, directing, and leading the personnel and work process of the quality improvement program. This position will monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set standards.

In addition, they liaise with other managers and staff throughout the organization to ensure that the quality management system functions properly. Where appropriate, advise on implementing changes and provide training, tools, and techniques to enable others to achieve quality standards. The ultimate goal of the quality improvement process is to promote the resident’s quality of care and life in a skilled nursing facility, including individuality, safety, wellness, satisfaction, and dignity.

**RESPONSIBILITIES** (But not limited to):

- Responsible for coordinating quality improvement activities of staff and leading the Resident Quality Inspection (RQI) process as per FLTCA.
- In collaboration with the Leadership Team, develops the Annual Quality Improvement Plan for the Home
- Responsible for coordinating the staff development and Education program in the Home.
- Responsible for conducting and assigning mandatory education/ in-services as set out by the Ministry of Long-term Care and as per FLTCA and the Ministry of Labour.
- Responsible for conducting general orientation for all new employees, contracted employees and students in the Home.
- Responsible for monitoring students on clinical placement within the Home.
- Acts as an educational resource to managers and committees and assists them in identifying and responding to the learning needs of staff.
- Performs under mínimal supervision with accountability for specific goals/objectives. Works with the Manager, Informatics, QI and Education and Management Team to develop performance improvement targets for the quality service, and efficiency of the organization
- Working in consultation with management and interdisciplinary team members to develop processes that ensure data integrity, efficient data collection process, assessment completion and data utilization
- Utilizes the Ontario Health websites for resources to advance quality improvement activities. Ensures that all quality and risk management-related activities are reviewed, discussed and follow-up actions identified as necessary, e.g., QIA indicators and exceptions, audits, inspections etc.
- Identifies and maintains knowledge of best practices nationally, regionally and within the home itself
- Responsible for assisting with accreditation for all quality and safety standards in CARF.
- Assists the Corporate Manager, Informatics, QI and Education by contributing to the annual report by completing areas that relate to risk and quality
- Devising and establishing the Home’s quality procedures, standards and specifications
- Setting up standards and maintaining controls, quality, and documentation procedures
- Monitoring performance by gathering relevant data and producing statistical reports
- Making suggestions for changes and improvements and providing education on how to implement them
- Provides leadership for implementing changes targeted at systems improvement.
- Adaptable and dependable in the high-demand environment
- Must be flexible to work variable shifts
- All and other responsibilities as per Job Position Summary

**QUALIFICATIONS / SKILLS**:

- COVID Vaccinated (2 Doses plus Booster)
- Current registration as an RPN in good standing with the College of Nurses is required
- Comprehensive knowledge and experience with adult education strategies/facilitation
- Supervisory experience as Quality Improvement & Education Manager preferred
- Superb written and oral communication skills with particular emphasis on presentation skills
- Excellent computer skills (e.g., Word processing, Excel) and strong problem-solving abilities with time management
- Analytical reasoning, interpretation, and evaluation of complex information while identifying data trends
- Team development and facilitation techniques applied to quality improvement to achieve the highest potential

  • Quality Improvement Specialist

    4 weeks ago

    Toronto, Ontario, Canada Humber River Regional Hospital Full time

    Job Title: Quality Improvement SpecialistHumber River Health is seeking a Quality Improvement Specialist to join our Quality & Patient Safety team. As a key member of our team, you will be responsible for improving the health of our community through safe systems, enhancing patient experience and outcomes, and reducing risks and costs.Key...

  • Quality Improvement Specialist

    6 months ago

    Toronto, Canada Friends of Ruby Full time

    Salary: $42,000 - $62,000 **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing through Mental Health services, a Youth Drop-In Centre, and a Transitional Home. **Position Summary** The Quality Improvement Specialist reports to the Manager...

  • Quality Improvement Specialist

    6 months ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing through Mental Health services, a Youth Drop-In Centre, and a Transitional Home. **Position Summary** The Quality Improvement Specialist reports to the Manager of Knowledge and Design...

  • Quality Improvement Specialist

    5 months ago

    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • Quality Improvement Specialist

    6 months ago

    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • Quality Improvement Specialist

    6 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Quality Improvement Coordinator

    5 months ago

    Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Bridgepoint Active Healthcare, the Lunenfeld-Tanenbaum Research...

  • Quality Improvement Specialist

    6 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Manager, Quality and Performance Improvement

    5 months ago

    Toronto, Canada Circle of Care, Sinai Health Full time

    Job Description The Quality, Risk and Performance Improvement Manager will be responsible for implementing and managing quality, risk and performance improvement initiatives that support Circle of Care’s commitment to delivering excellent client care. With a focus on the client and caregiver experience and engagement, the Manager will work closely with...

  • Quality Control and Improvement Analyst

    5 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Quality Improvement Specialist

    3 weeks ago

    Toronto, Ontario, C6A, Ontario, Canada Humber River Regional Hospital Full time

    Position Profile Humber River Health. Lighting New Ways In Healthcare. Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents...

  • Quality Improvement and Implementation Professional

    2 weeks ago

    Toronto, Ontario, Canada University Health Network Full time

    Position OverviewThe University Health Network is seeking a skilled Innovation and Quality Lead to join our Cancer Care Quality and Innovation team. As a key member of this team, you will play a vital role in advancing the Cancer Program strategy, ensuring safe and high-quality care for our patients.Key ResponsibilitiesAdvance the Cancer Program strategy...

  • Quality Improvement Specialist

    3 months ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    The Research Quality Assurance Office is committed to providing oversight and supporting clinical research excellence by providing the research community at the Centre for Addiction and Mental Health (CAMH) with guidance, advice, and oversight of clinical trials and patient-based research, including regulatory support, education and training, and...

  • Lead, Clinical Quality Improvement

    5 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Director of Quality

    2 months ago

    Toronto, Canada Mircom Technologies Full time

    **Key Responsibilities**: - Develop and implement an organization-wide quality management strategy, transitioning from ISO-9001 to ISO-9004 and integrating Six Sigma methodologies to reduce defects and improve product quality. - Oversee quality management systems, focusing on key metrics (e.g., Cost of Poor Quality, Scrap, Yield, Return Material...

  • Senior Quality Improvement Manager

    4 weeks ago

    Old Toronto, Ontario, Canada Hawthorneplacecarecentre Full time

    Quality Improvement Lead - Full Time PositionJob Category: NursingEmployment Type: Full-TimeWork Location: On-siteDescriptionAt Hawthorneplacecarecentre, we are seeking a skilled Quality Improvement Lead to join our team. As a key member of our leadership team, you will be responsible for coordinating our Continuous Quality Improvement Program and Resident...

  • Quality Improvement and Data Coach

    5 months ago

    Toronto, Canada Canadian Mental Health Association Full time

    The **Canadian Mental Health Association (CMHA), Ontario Division **is a provincial association, supporting CMHA branches across Ontario that provide mental health and addictions services in community-based settings. CMHA Ontario is part of a nation-wide organization, which is Canada’s oldest health charity. **Job Summary** Since 2016, the Excellence...

  • Quality Improvement and Resource Lead

    5 months ago

    Toronto, Canada Michael Garron Hospital Full time

    Position Overview This role works in partnership with department leadership and front line staff, providing relevant data analysis, project management and logístical support. The Quality, Resource & Process Improvement Leader is responsible for leading quality review programs utilizing data and workflow studies to effectively assess departmental processes,...

  • Service Quality Improvement Manager

    2 weeks ago

    Toronto, Ontario, Canada Gorgias Full time

    Welcome to Gorgias, where we're passionate about delivering exceptional service quality.Job SummaryWe're seeking a skilled Service Quality Improvement Manager to join our team. As a key member of our business services team, you will be responsible for direct and advisory staff in the development and implementation of service quality assessment strategies....

  • Service Quality Improvement Manager

    4 weeks ago

    Toronto, Ontario, Canada Gorgias HelpDesk Inc. Full time

    Job DescriptionGorgias HelpDesk Inc. is seeking a highly skilled Service Quality Improvement Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing service quality assessment strategies, assigning and coordinating projects, and reviewing programs to ensure they meet our high standards.Key...