Quality Improvement Decision Support Specialist

5 months ago

Toronto, Canada Unity Health Toronto Full time

The St. Michael’s Hospital Academic Family Health Team (SMHAFHT) is currently looking for a **Quality Improvement (QI) Specialist **to join our team. The SMHAFHT serves an inner-city population in downtown Toronto and core teaching site for the Department of Family and Community Medicine at the University of Toronto. In response to the unique needs of the communities we serve, our physicians and staff have developed clinical expertise in a number of areas including HIV primary care, addiction medicine, the care of people who are homeless or under-housed, people who self-identify as transgender, the poor, elderly, home-bound patients, young children, adolescents, pregnant women, and new immigrants. Quality improvement, social determinants of health and interprofessional education are among many activities that are a focus of our department and contribute to our mandate to provide excellent interprofessional care within an academic environment.

**Your opportunity**:
The SMHAFHT has developed streamlined pathways for new patient attachment (NEWR pathway) to prioritize those who are unattached to primary care, reside in the local community and are from equity-deserving populations.
We intend to use a Quality Improvement evaluation framework, such that through 2-3month PDSA cycling, we optimize the impact of SMHAFHT’s new patient pathways in providing equitable access, patient-centeredness in the on-boarding process, and optimize interprofessional provider resource utilization and provider well-being.

Working collaboratively with the Strategic Unattached New Patient Working Group and FHT staff, the **QI Specialist** will inform, implement and facilitate quality improvement related activities to enhanced patient attachment processes in the SMHAFHT, including the NEWR Pathway.
- Reporting to the Strategic Unattached New Patient Working Group and fostering positive relationships with clinical and community stakeholders by informing, tracking and collecting information on project progress
- Supporting quality improvement initiatives by conducting systematic literature reviews, developing process maps, designing end-user satisfaction surveys, capturing and analyzing data from various sources, including Telus Health Practice Solutions (EMR), and preparing draft statistical reports for QI research papers
- Meet with the Strategic Unattached New Patient Working Group team on a monthly basis to review metrics collected to date and to understand further opportunities for improvement and generate change ideas for the NEWR pathway to optimize equitable access, patient-centeredness and interprofessional provider resource utilization and well-being.
- Drafting summaries of the project results and formatting data collected for presentation to the Strategic Unattached New Patient Working Group, workshops for dissemination and the final New Patient Attachment Toolkit publication.

**Responsibilities**
- Leads quality improvement analysis, action plans and reporting in collaboration with the Strategic Unattached New Patient Working Group
- Leads implementation of QI project plans at all 5 Family Health Team sites;
- Reports on progress monthly to Strategic Unattached New Patient Working Group
- and to project sponsors, site and network committees and senior leadership as needed, which will include presentations at senior level committees and tables;
- Facilitates quality improvement planning sessions with leadership and program team;
- Provides analysis on performance and recommendations for corrective actions;
- Collaborates with support services to provide value to stakeholders related to the QI plan for new patient attachment;
- Supports site specific activity related to the NEWR Pathway, including facilitation of meetings, updating improvement dashboards and presentations at each FHT site;
- Works with clinical experts to champion change initiatives through the QI process;
- Uses innovative approaches to display data to prompt change
- Manages, coordinates and facilitates the AFP New Patient Recruitment quality/process improvement project, leading to enhancing the FHT’s quality of care, patient experience and resource utilization
- Utilizes advanced process redesign tools, quality improvement methodology/tools and change management expertise to assess current state of complex processes and facilitate the development of the ideal future state;
- Communicates regularly with project sponsors, e.g., Strategic Unattached New Patient Working Group, Exec Team, Quality Steering Committee etc, regarding project status/emerging challenges and works collectively to ensure improvement project success.
- Collaborates with patient family and advisory committee regarding improvement opportunities;
- Collaborates with clinical team members on the development of new change ideas to support planning related to the AFP New Patient Recruitment project;
- Collaborates with QIDDS, IT team with PSS EMR data searching for relevant outcome tr

  • Quality Improvement Decision Support Specialist

    2 days ago

    Toronto, Canada Village Family Health Team Full time

    **Position Summary** Reporting to Executive Director of the Host FHT and working closely with a steering committee that includes the Executive Director of each partner Family Health Team (FHT), the Quality Improvement Decision Support Specialist (QIDSS) is responsible for supporting 6 partner sites in their quality improvement planning, decision making and...

  • Quality Improvement Decision Support Specialist Familyhealth

    1 month ago

    Toronto, Canada Unity Health Toronto Full time

    At St. Michael’s Hospital Academic Family Health Team (SMHAFHT), we are committed to delivering exceptional care to our diverse inner-city population. Reporting directly to the Senior Clinical Program Director the Quality Improvement Decision Support Specialist (QIDSS) plays a pivotal role in advancing our quality improvement (QI) initiatives. You will...

  • Quality and Decision Support Specialist

    1 week ago

    Toronto, Canada Indigenous Primary Health Care Council Full time

    **About Us** The Indigenous Primary Health Care Council (IPHCC) is an Indigenous-governed, culture-based, and Indigenous-informed organization. Its key mandate is to support the advancement and evolution of Indigenous primary health care services provision and planning throughout Ontario. Membership includes Aboriginal Health Access Centres (AHAC),...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing through Mental Health services, a Youth Drop-In Centre, and a Transitional Home. **Position Summary** The Quality Improvement Specialist reports to the Manager of Knowledge and Design...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Friends of Ruby Full time

    Salary: $42,000 - $62,000 **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing through Mental Health services, a Youth Drop-In Centre, and a Transitional Home. **Position Summary** The Quality Improvement Specialist reports to the Manager...

  • Decision Support Specialist

    7 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Friends of Ruby Full time

    Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case management and a...

  • Quality Improvement Specialist

    1 week ago

    Toronto, Canada Humber River Hospital Full time

    Position Profile: **Build your career at the hospital that’s building for the future** Humber River Hospital is committed to revolutionizing patient care for our diverse community. We’re looking for exceptional individuals to join our great team: people who share our passion to deliver excellent, patient-focused, expert care. The Hospital is formally...

  • Decision Support Analyst

    7 months ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph's Health Centre and St. Michael's Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • Quality Improvement Specialist

    7 months ago

    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • Quality Improvement Specialist

    4 months ago

    Toronto, Canada Centre for Addiction and Mental Health Full time

    The Research Quality Assurance Office is committed to providing oversight and supporting clinical research excellence by providing the research community at the Centre for Addiction and Mental Health (CAMH) with guidance, advice, and oversight of clinical trials and patient-based research, including regulatory support, education and training, and...

  • Quality Improvement Specialist

    2 weeks ago

    Toronto, Canada Providence Healthcare Full time

    The Quality Department provides leadership for the planning, implementation and evaluation of quality initiatives across all sites in the Network. The principal functional areas include: Leading organizational processes related to the Quality including corporate performance related to quality and governance of quality across the Network. The department also...

  • Clinical Utilization Specialist, Decision Support

    3 days ago

    Toronto, Canada Bridgepoint Active Healthcare Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research...

  • Clinical Utilization Specialist

    7 months ago

    Toronto, Canada Hennick Bridgepoint Hospital, Sinai Health Full time

    At Sinai Health, we care, create possibilities and offer hope. We are looking for a **Clinical Utilization Specialist **to support our **Decision Support** team. **Job Outline** The Clinical Utilization Specialist is a part of the Utilization Management team. This position provides expertise in capacity/bed management, understanding and supporting the...

  • Quality and Process Improvement Specialist

    2 days ago

    Toronto, Canada Sun Glow Window Covering Products of Canada Ltd. Full time

    Sun Glow Window Covering Products of Canada Ltd. is a trusted leader in the design and production of premium window covering solutions. We are dedicated to delivering flawless, high-quality products that meet and exceed customer expectations. We are seeking a detail-oriented and results-driven **Quality and Process Improvement Specialist** to join our team....

  • Quality Improvement Specialist

    1 week ago

    Toronto, Ontario, Canada Sunnybrook Health Sciences Centre Full time

    Quality Improvement Specialist - Centre for Quality Improvement & Patient Safety - Regular Full-Time (214286) Toronto, ON, CA Posted: 12/8/2021 10:00:52 AM We currently have a Regular Full-time opportunity for a Quality Improvement Specialist in the Centre for Quality Improvement & Patient Safety department at the Bayview Campus. Hours of Work: Weekdays:...

  • Decision Support Specialist

    7 months ago

    Toronto, Canada Michael Garron Hospital Full time

    **Position Overview** **Responsibilities**: - Extract, analyze, and interpret data for internal and external reporting to support the planning and evaluation of clinical programs and services. - Provide timely, accurate and meaningful information for program and corporate leadership to support business planning and proposals. - Provide expertise and...

  • Decision Support Analyst

    6 days ago

    Toronto, Canada St. Michael's Hospital Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...