Lead, Clinical Quality Improvement

5 months ago

Toronto, Canada Ontario Health Full time

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

- Fully paid medical, dental and vision coverage from your first day
- Health care spending account
- Premium defined benefit pension plan
- 3 personal days and 2 float days annually
- Individual contributors start at 3 weeks’ vacation with 4 weeks at 2 yrs.
- Career development opportunities
- A collaborative values-based team culture
- Wellness programs
- A hybrid working model
- Participation in

Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.
- Ontario Health is looking for a Lead, Clinical Quality Improvement, to join the Quality division of the Clinical Institutes and Quality Programs portfolio.
- Reporting to the Manager, Clinical Quality Improvement, the Lead will collaborate with fellow colleagues in the program and across Ontario Health, external clinical experts, patients, caregivers, and other stakeholders to advance clinical quality improvement programs.
- Here is what you will be doing:

- Supports Quality Improvement Programs- Subject matter expert who understands context and system dynamics to inform program and initiative planning-
- Serves as an expert resource on quality improvement (QI) knowledge and skills, change management approaches, to critique and enhance existing program efforts-
- Responsible for coordinating the ongoing work to maximize effectiveness of the programming for program participants-
- Proactively problem solves and develops practical solutions to a wide range of complex, cross-disciplinary problems and issues-
- Identifies and supports action planning for short, medium and long-term priorities with the aim to develop and enable implementation of solutions-
- Ensures robust patient partnering, attention to equity, and alignment with Ministry of Health and Ontario Health priorities-
- Drafts proposals, creates analysis summaries and articulates recommendations-
- Synthesizes resources and information from multiple sources to support program delivery to create knowledge translation tools, presentations, briefing notes, workplans, etc.-
- Works with system partners and stakeholders to ensure delivery of programs such as collaboratives, communities of practices, knowledge exchange sessions and related events.-
- Integrates and synthesizes data from a variety of internal and external sources (e.g., QIPs, public reports, MyPractice reports, CIHI, ICES, coroner reports, NSQIP, etc.) to identify care and service gaps and to identify innovative approaches worthy of further testing and/or large scale implementation-
- Effectively works in an environment of ambiguity with proven adaptability and resilience to change.-
- Available for occasional travel to sites within the region (once pandemic restrictions are lifted) as needed- Team Leadership- Oversees, mentors, and coordinates team members to ensure comprehensive support delivery within assigned programs-
- Monitors progress according to plans, provides guidance to teams and escalates issues to Manager as required.-
- Provides coaching and advice for effective and efficient processes to engage and communicate with stakeholders- Relationship Management- Upholds the importance of core values and culture by leading team and building strong communication among both internal and external team members and collaborates with staff across OH portfolios-
- Develops strategic solutions in partnership, building consensus while identifying and resolving challenges and barriers to change-
- Liaises with internal and external support partners to identify and action opportunities for collaborationEngages with & shares knowledge and experiences with partners (internal and external) towards shared purpose and common goals- Here is what you will need to be successful:

- Education and Experience- Undergraduate degree required; Masters degree in relevant discipline preferred-
- 10+ years experience in health care-
- 5+ years experience within or supporting large scale quality improvement projects or 5+ years experience as a QI professional, implementing and supporting QI initiatives or similar large scale change initiatives-
- Certification and/or advanced knowledge/skills in change management, quality improvement, implementation science, knowledge translation, and/or project management-
- Clinical experiences as a regulated health professional is an asset- Knowledge and Skills- A stro

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