Financial Aid Officer

3 weeks ago

Lindsay, Canada Fleming College Full time

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
As a Financial Aid Officer, the incumbent is responsible to independently assist students, parents, faculty and departments in collaborating, anticipating, facilitating, identifying, and resolving multi-tiered complex issues related to funding sources to finance a student’s education.
- Supports retention by advising students, parents, staff, and faculty regarding the required policies and procedures of the OSAP program administration. Counsels students with respect to the financial implications/complications who are looking to withdraw from the College or reduce their course load, especially if they are receiving OSAP funding.
- Provides academic advising, in tandem with, knowledge of all services and processes in the Office of the Registrar that impacts the student journey.
- Develops and delivers presentations/workshops on student financial assistance, financial planning and budgeting to departments and clients within and outside of the college to area high school students, third party community agencies (e.g. OW, ODSP, employment training centres, settlement centres, etc.)
- As Subject Matter Expert when it comes to maintaining knowledge and the stewardship of OSAP regulations the incumbent represents Financial Aid on Fleming committees specifically related to strategic planning and operational projects and procedures. Represents Fleming on provincial and federal financial aid association committees and working groups.
- Makes independent decisions that support the interest of students and the college with a proven ability to handle student, public, agency and staff inquiries while exercising a high degree of confidence, discretion, diplomacy and tact.
- Responsible for the training of student worker to complete Records Retention and Management procedure.

Work Schedules:
This position has been designated as hybrid/partially remote and is expected on-site 50% of the time.

Anticipated start date of mid-June 2024 until January 2026. Temporary Full Time.

**For More Information**:
For a complete job description, please refer to the document found here: Financial Aid Officer Job Description

**What We Are Looking For**:
Completion of a three (3) years diploma/degree in Business or Office Administration along with a minimum of three (3) years of work experience:

- In a Financial aid environment including advising prospective students on financial aid programs, working independently in a front line, customer service, deadline driven, self-directed team environment prioritizing, organizing and problem-solving own work.
- Thorough knowledge of government, university, bank and private financial aid and award programs.
- Demonstrated experience dealing with sensitive and confidential information and the F.O.I. Act. and relating to students from varying social, academic, economic and cultural backgrounds.
- Analytical and creative problem-solving skills resolving a diversity of complex problems on a daily basis and to develop and recommend creative solutions to address student financial needs in order that they may begin/continue with their academic studies. A quick analytical thinker in order to respond accurately on the spot to a student’s concern.

**How To Apply**:
**Equity, Diversity & Inclusion**:
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

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