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Training Coordinator

4 weeks ago


Niagara, Canada Niagara Health System Full time

Niagara Health is entering a time of great opportunity and we are looking for exceptional individuals to be part of our extraordinary team and future to focus on digital health technologies that scale far beyond the traditional walls of the hospital. With a vision for supporting an efficient patient experience and a consistent approach to clinical best practices, Niagara Health is preparing to implement a modern Hospital Information System (HIS) in 2024.
The HIS Training & ATE Coordinator is responsible for the on-site logistics of training and go-live activities across all Niagara Health locations, under the direction of the Training and Conversion Manager and the Go-Live Manager. The HIS Training & ATE coordinator will have a keen ability to take initiative and problem-solve issues related to logistics, scheduling, and technology. They will spend the majority of their time on-site preparing the 5 Niagara Health sites and Hotel Dieu Shaver for training and go-live activities, so reliable transportation is a requirement.

**RESPONSIBILITIES**:

- Coordinate the onboarding and training of Go-Live Support staff (ATEs); ensuring all staff receive Oracle Health training and are fully prepared for go live
- Designated as the point of contact for all Go Live Support/ATE and liaise with the Manager, Training and Manager, Go Live to manage ATE support
- Working with the Education and PCO team to allocate ATE support to specific clinics, units, departments as per go live plans
- Ensure ATE are fully supported during training, including the completion of any academic requirements as per the co-op roll
- Coordination of activities to enable clinical learners to use a new health information (HIS) system at UHN (e.g. coordination of training)

**QUALIFICATIONS**:

- Post-secondary education in Information Technology, Business Administration or Adult Education or equivalent, or equivalent business/clinical experiencece working in aealthcare and/or information technology setting
- Ability to manage multiple priorities simultaneously
- Ability to liaise with a wide range of stakeholders, in fast-paced, ambiguous situations
- Able to work independently and collaboratively with cross-functional teams
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
- Willingness and ability to frequently travel to locations within the region
- A results-oriented focus is essential, as is the ability to work in a fast-paced changing environment and effectively manage multiple deliverables simultaneously
- People and team oriented with a strong ability to establish an excellent level of confidence, credibility and cooperation with internal and external stakeholders
- Ability to communicate well, both verbally and written, is essential
- Ability to present information clearly and effectively
- Proficiency using Microsoft Office (Outlook, Word, PowerPoint, Excel) and MS Teams
- Full vaccination in accordance with Niagara Health's Vaccination Policy.
Recruitment Specialist: Marissa Panucci
(905) 378-4647 Marissa
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service_
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._


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